Yatiraj Poojari

As an AI Process Excellence Manager, I am driven by a strong ambition to autonomously lead initiatives that deliver tangible results. My approach is deeply rooted in logic and pragmatism, allowing me to frankly and honestly optimize complex processes. I thrive on identifying efficiencies and implementing data-driven solutions.

Experience

AI Process Excellence Manager

Hexaware Technologies · May 2025 – Present

Not yet confirmed

H

AI Process Excellence Manager

Hexaware Technologies Pvt Ltd · May 2025 – Present

Not yet confirmed

• Lead AI-enabled transformation initiatives with a governance-first approach, balancing business value, responsible deployment and organisational risk appetite.
• Delivered 3+ Azure OpenAI solutions spanning OCR automation, RAG-based document intelligence and demand forecasting, generating $300K+ annual business value; reduced decision latency by 40% and improved document retrieval accuracy by 25%.
• Championed responsible AI deployment practices through AI risk-thinking sessions, pre-deployment checklists and go-live alignment with organisational risk appetite.
• Delivered AI literacy sessions for business and operations stakeholders, translating AI governance, limitations and risk concepts into practical adoption guidance.
• Spearheaded enterprise transformation programmes delivering ~$500K+ annual impact, including 15% lower operational cost and 25% lower process variability through VSM and Target Operating Model implementation.
• Mentored 15 Team Leaders on Lean Six Sigma Yellow Belt DMAIC projects, contributing $600K-$900K cumulative savings across CSAT, AHT and accuracy improvements.
• Replaced fragmented reporting with near-real-time Power BI dashboards, saving 400+ man-hours/month and improving leadership data accessibility by 50% across 10-25M+ row datasets.

Responsible AI Governance Practitioner

Independent Practice · Jan 2025 – Present

Not yet confirmed

• Built 4 end-to-end RAI governance case studies across Insurance, Pharma/Life Sciences, FMCG/Retail and Financial Contact Centre environments; each includes an RAI assessment, risk register, governance policy and remediation roadmap.
• Applied NIST AI RMF (GOVERN-MAP-MEASURE-MANAGE) across all four projects, identifying 57 risks across 10+ regulatory frameworks, including 16 Critical findings requiring immediate governance action.
• Demonstrated applied scenarios including ML bias in insurance claims automation, GenAI maturity in drug discovery, consumer AI price discrimination, and LLM hallucination risk in financial services.

A

Business Transformation Manager

Accenture Solutions Pvt Ltd · Jan 2016 – May 2025

Not yet confirmed

• Led 10+ cross-functional transformation programmes across BFSI and FinTech, delivering $395K annual cost savings through Lean Six Sigma, automation and analytics.
• Co-developed 9 RPA solutions generating $713K in efficiency gains and designed Target Operating Models aligned to strategic business objectives.
• Led AI governance reviews for internal AI initiatives by mapping current-state practices to target-state governance requirements and creating structured improvement roadmaps aligned to business risk appetite.
• Assessed and benchmarked AI governance tooling options for risk tracking across AI use cases; synthesised trade-offs and recommendations for senior leadership.
• Identified AI-related process and control risks during automation deployments and partnered with compliance teams to support internal-control and audit requirements before go-live.
• Designed 8+ Power BI dashboards for SLA and operational KPI management, reducing manual reporting time by 79% and saving 400+ man-hours/month.
• Mentored 35+ Yellow Belt projects and standardised 10+ SOPs to improve operational consistency and control.

Business Excellence Manager

Accenture in India · Jan 2016 – May 2025

Not yet confirmed

Senior Associate

Housing.com · Jan 2014 – Jan 2016

Not yet confirmed

Property Analyst

Housing.com · Jan 2014 – Jan 2016

Not yet confirmed

• Managed portfolio analytics for 100+ residential and commercial properties, supporting investment decisions and contributing to a 12% increase in investment returns.
• Built Excel-based performance dashboards covering ROI, occupancy and lease metrics, improving data accessibility by 30%.

What drives their work

The Architect

You design the foundational structures and strategic blueprints for new systems and processes.

Yatiraj's superpower

You excel at conceptualizing and establishing robust frameworks and solutions for complex AI and business processes.

How Yatiraj works

You thrive in teams that require establishing new systems and optimizing existing processes, particularly in AI and business transformation.