Client Servicing Executive
Zyvka HRTech Pvt. Ltd. · Apr 2026 – Present
- Serve as a point of coordination for client communication, gathering requirements, managing follow-ups, and sharing clear service updates.
- Support client onboarding and account readiness by coordinating business requirements, campaign preparation, workflow details, and platform-related queries.
- Work closely with recruitment, technical, and internal teams to communicate client expectations, track open requirements, and support timely service delivery.
- Monitor campaign activity and prepare, validate, and share candidate and campaign reports using MS Excel and Google Sheets.
- Assist with platform testing, workflow updates, issue tracking, and escalation coordination to help address client concerns and maintain service quality.
- Maintain organized client information, campaign records, and status documentation to support accurate reporting and effective follow-through.
