UB

Ummarfaruk B Rasool Bandi

As a highly logical and pragmatic professional, I approach every task with meticulous concentration and a strong sense of accountability. My ambition drives me to consistently optimize processes and ensure data integrity, always striving for precise and impactful results in customer relationship and data management.

Open to

Bangalore

Work style

onsite, hybrid, remote

Contact details — on requestProof of Work — on request

Experience

H

Customer Relationship & Data Management Intern

Honda · Jan 2023 – Jan 2023

Not yet confirmed
  • Collected, organized, and analyzed customer feedback data to identify engagement patterns and satisfaction trends across the sales funnel.
  • Identified key drop-off points in the customer journey and suggested data-backed strategies to improve client retention and satisfaction scores.
  • Collaborated with the operations team to streamline workflows, improving data reporting efficiency and cross-functional communication.
  • Delivered clear, summarized reports on customer insights to support management decision-making and campaign planning.

Skills 0 proven through work

Also works with

Customer Journey MappingConsistent Quality DeliveryData Discrepancy InvestigationIdea SharingAttention to DetailTask SchedulingGoal setting (defining key results)AdaptabilityWork Planning and PrioritizationBusiness Opportunity IdentificationWork EfficiencySelf-Directed LearningResearch Insight SynthesisAnalytical ThinkingKPI AnalysisDashboard UI DesignTabular Data Cleaning & ValidationBusiness Growth StrategyData-Driven RecommendationsProblem SolvingData ScienceCustomer Satisfaction AnalysisDecision MakingAnalytical Report CreationCRM Data Entry and MaintenanceTime Series Trend AnalysisTechnical Issue DetectionPattern RecognitionDaily Operational ReportingData StorytellingSLA AdherenceVerbal CommunicationConversion Rate OptimizationCustomer Retention and Churn PreventionRoot Cause AnalysisAnomaly DetectionData CalculationCustomer Behavior AnalysisProcess ImprovementTeamworkSurvey DesignCustomer ServiceData ValidationOrganizationData CollectionUser FeedbackZoho CRM Usage

Proof of Work

Proof of Work

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Education

MBA, Finance & Business Analytics

CMR University, Bengaluru · 2024 — NaN

BBA, Finance & Marketing

KLE SSMS College, Athani · 2021 — 2024

Links

LinkedIn

linkedin.com/in/ummarfaruk

Contact details

Contact details

Ummarfaruk shares this with people who ask. You'll hear back either way.

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