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Tanmay Haldar

I am a dedicated Cloud & System Administration Intern, driven by ambition and an unwavering determination to achieve mastery in my field. My resilient approach allows me to diligently overcome complex challenges, always striving to architect and implement ideal, robust system solutions.

Work style

Onsite, Hybrid, Remote

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Contact details — on requestProof of Work — on request

Experience

C

Cloud & System Administration Intern

Cloud Expro Software Pvt. Ltd. · Apr 2025 – Sep 2025

Not yet confirmed
  • Administered Microsoft Azure resources including Virtual Machines, Virtual Networks, and Storage Accounts
  • Managed users, groups, and access control using Microsoft Entra ID and RBAC
  • Configured Microsoft 365 services including Exchange Online, Teams, and license management
  • Implemented security measures such as Multi-Factor Authentication (MFA) and Conditional Access
  • Assisted in SCCM setup, client deployment, and patch management in a lab-based environment
T

Associate Customer Support

Tech Mahindra Ltd. · Aug 2019 – Jul 2021

Not yet confirmed
  • Resolved 40-50 customer tickets daily while maintaining SLA compliance and high customer satisfaction
  • Provided L1 technical support for system and application-related issues
  • Managed ticket escalation, documentation, and follow-ups for timely resolution

Skills 0 proven through work

Also works with

Internal Tool UsageReturns ProcessingPrivate NetworkingAzure VNET ManagementCloud Security ManagementInfrastructure ManagementMicrosoft 365 UsageWindows Operating System UsageTeam SupportMentoring and Peer CoachingCustomer Satisfaction AnalysisCRM ManagementVerbal CommunicationTeamworkWork Planning and PrioritizationServiceNow System AdministrationGuidanceProblem SolvingConflict Resolution in TeamsEmpathyRefund ProcessingTelephone CommunicationCustomer ServiceTechnical Documentation ReadingTechnical TroubleshootingNetwork SecurityAzure Resource ManagementVirtual Machine ManagementUnique ID ManagementEmail System Management

Proof of Work

Proof of Work

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Education

Bachelor of Commerce (BCom), Commerce

IGNOU University · 2019 — 2023

12th Standard, Commerce

CBSE Board · 2019 — 2019

Contact details

Contact details

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