Swanandi Nitsure

Swanandi Nitsure

Product Operations | Shipped AI audit system for 3K+ daily consults | 0-to-1 brand | GTM | Mosaic Wellness · Mumbai, Maharashtra, India

I've had an unconventional path. Fine arts student. Taught emotional development to children. Ran a food truck. Learned permaculture on farmland. Then self taught Python and moved into product and AI. What this journey gave me is something I bring to every role. I've built things from zero with no playbook, operated in high pressure ambiguous environments, and delivered outcomes that show up on dashboards. At Mosaic Wellness I progressed from Customer Insights to Product Operations across three D2C brands. I designed a Gemini powered AI audit system that scaled doctor telehealth consultation quality checks from 15% to 100% daily coverage across 3000 plus consultations. I helped build Absolute Science completely from 0 to 1 including app, web, landing pages, PDPs, cart, checkout, onboarding journeys, user research and GTM. I identified and pitched a salon marketplace channel that grew to 30 plus partners in 3 months generating consistent monthly revenue. I delivered UI/UX recommendations that improved key conversion metrics at BeBodywise. I work at the intersection of user empathy, data and AI. I am passionate about building products that solve real problems for real people and thrive in environments where speed, ownership and curiosity are valued.

Open to

Bangalore · Mumbai · Pune · Ahmedabad

Work style

on-site

Contact details — on requestProof of Work — on request

Experience

Mosaic Wellness

Product Operations Associate

Mosaic Wellness · Jun 2024 – Present

Not yet confirmed
  • Designed prompt architecture, scoring rubric, and evaluation dimensions for a Gemini-powered AI audit system built with the tech team.
  • Scaled doctor consultation quality coverage from 10–15% manual to 100% automated daily coverage (3,000+ consultations).
  • Iterated scoring rubric based on doctor feedback and outcome data; defined quality dimensions including diagnosis clarity, empathy, and prescription appropriateness.
  • Validated AI output against manually audited cases to catch hallucinations and refine prompts before scaling.
  • Defined flagging logic for high-risk consultations triggering automated human review.
  • End-to-end product build — owned all digital touchpoints for a new D2C brand: app and web architecture, landing pages, PDPs, cart, checkout flows, and onboarding journeys from scratch.
  • User research — conducted GLP-1 user research surfacing occasion-driven purchase motivation and pricing sensitivity.
  • Findings directly shaped brand positioning, pricing strategy, and marketing direction.
  • Cross-functional execution — partnered with engineering, design, marketing, and business teams; wrote PRDs and translated ambiguous briefs into shipped product surfaces.
  • GTM execution — managed early business operations including user outreach, external partnership coordination, narrative testing across landing pages, and launch sequencing.
  • Funnel diagnosis — identified drop-off points via Mixpanel cohort analysis across the PDP-to-cart journey; proposed ingredient and category filters as the fix. 7% CTA improvement on PDPs — shipped filter feature in collaboration with the tech team; tracked post-launch cohort impact against the same campaign to validate the hypothesis.
  • Salon marketplace channel — self-initiated.
  • Pitched and led GTM for a new offline acquisition channel from zero; onboarded 30+ salon partners generating ₹30,000+ revenue per salon monthly along with user insights from a new customer segment.
Mosaic Wellness

Product Operations Manager

Mosaic Wellness · Jun 2024 – Present

Not yet confirmed
D

Office Administrator

Da Vinci Laboratory Solutions · Apr 2022 – Jun 2024

Not yet confirmed
  • Monitoring and supporting supply chain
  • Maintaining and updating tender documentation
  • Handling and managing data of customer orders and quotes
  • Apart from this, I am also functioning as a Data Analyst with following responsibilities:
  • Writing and Maintaining python scripts for fetching latest tender data
  • Creating automated email with relevant data and sending it to curated list of recipients
  • Working closely with the leadership to analyze historic data and presenting key findings
D

Sales Lead

Da Vinci Laboratory Solutions · Apr 2022 – May 2024

Not yet confirmed
  • Owned end-to-end sales operations across government and private sector clients including quotations, tender documentation, contract negotiation, and logistics coordination.
  • Managed the company's CRM end-to-end: lead tracking, pipeline management, follow-up cadence, customer database hygiene, and reporting to leadership.
  • Built a Python-based web scraper from scratch to fetch live government and private tender data in real time.
  • Automated daily intelligence pipeline that reduced lead response time from days to hours and improved bid success rate.
  • Improved data handling efficiency by 20% through structured quotation templates, automated tender filtering, and CRM workflow standardisation.
S

Unemployed

Self-employed · Jan 2018 – Jan 2022

Not yet confirmed
  • Studied and practised permaculture; purchased and developed farmland near Vaitarna where I continue to learn hands-on.
  • Self-taught Python for scripting and automation; completed Data Analyst Bootcamp (Udemy, 2023).
  • Travelled across India to explore food systems, sustainability, and community-based work.
Z

Co-Founder

Zaffran Hospitality (Food Truck ) · Oct 2016 – Feb 2020

Not yet confirmed
  • Conceptualized, designed and curated a dynamic menu
  • Created floor plan for efficient workflow
Z

Founder

Zaffran Food Truck · Oct 2016 – Feb 2018

Not yet confirmed
  • Built and ran a food truck end-to-end: brand, menu design, vendor relations, daily operations, customer experience, and unit economics.
K

Teacher

Kid and Parent Foundation · Dec 2014 – Oct 2016

Not yet confirmed
  • Taught value education subject students up to 7th grade
  • Developed props for stories which led to higher engagement

Skills 0 proven through work

Also works with

Asking Good QuestionsSelf-Directed LearningCodingCustom Metric DesignDigital Marketing StrategyProduct LeadershipFuzzy Matching Algorithm ImplementationLead QualificationLead GenerationWeb ScrapingPython DevelopmentCustomer Retention and Churn PreventionCustomer Behavior AnalysisB2B Funnel TrackingConversion Rate OptimizationBrand StorytellingResearch Insight SynthesisUser ResearchMarket ResearchIdeal Customer Profile DevelopmentBrandingCross-Departmental CoordinationPrompt EngineeringWeighted Scorecard DevelopmentBusiness Growth StrategyPerformance Marketing PlanningOnboarding System DevelopmentUser FlowsHigh-Fidelity UI DesignLanding Page DevelopmentMobile UI DesignUser Interface DesignProduct DevelopmentProduct Launch CoordinationQualitative Data AnalysisProcess ImprovementInternal Audit ExecutionAI Solution ImplementationTechnical Solution DesignProblem SolvingOperations ManagementFinding Customer Needs

Proof of Work

Proof of Work

Swanandi shares this with people who ask. You'll hear back either way.

Education

Degree

Savitribai Phule Pune University · 2010 — 2011

Python Bootcamp

Udemy

Data Analyst Bootcamp

Udemy

Bachelor of Fine Arts

K. K. Wagh Polytechnic, Nashik

Contact details

Contact details

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