Suujay salian

With over two decades as an IT Consultant, I bring a determined and logical approach to every challenge, ensuring accountability and compliance in all solutions. My work is driven by a strong sense of idealism, always striving to implement organized and principled strategies that deliver lasting impact and value.

Experience

E

IT Consultant

E-mech Solutions Pvt Ltd · Jul 2024 – Present

Not yet confirmed

• Managing IT infrastructure transformation projects for global clients across remote delivery models.
• Driving offsite/onsite decommissioning projects ensuring compliance and asset lifecycle management.
• Leading cloud migration initiatives on AWS & Azure with minimal downtime.
• Designing IT setup for new sites including networks, collaboration tools, and end-user readiness.
• Collaborating with cross-functional teams and vendor partners for project execution.
• Implementing agile practices to track project milestones, risks, and dependencies.
• Ensuring customer satisfaction by aligning deliverables with SLAs and KPIs.

U

Service Delivery Manager

Utthunga Technology · Jun 2023 – Jun 2024

Not yet confirmed

• Delivered IT service management operations with the focus on infrastructure reliability and compliance.
• Led IT transformation programs including new workplace setup and system transitions.
• Oversaw multi-vendor coordination for infrastructure and managed global delivery standards.
• Introduced governance dashboards for project monitoring and secure reporting.
• Derived SLA/KPI models to enhance service efficiency and client satisfaction.
• Partnered with leadership to identify cost optimization strategies and efficiency improvements.
• Implemented risk assessment models ensuring business continuity and minimal disruption.

W

Service Delivery Manager

Wipro Technologies · Jun 2022 – Jun 2023

Not yet confirmed

• Oversaw 150+ resources across geographies ensuring IT service delivery within SLA and KPI standards.
• Managed global infrastructure for a leading banking client across cloud, voice, and security domains.
• Introduced cost-efficient delivery methodologies, achieving operational cost heads.
• Designed transition roadmaps for new clients, ensuring a smooth onboarding.
• Established delivery governance frameworks aligned with ITIL standards.
• Conducted vendor management, contract renegotiations, and innovations.
• Achieved revenue growth by expanding managed service scope.

Delivery Manager

Capgemini · Jan 2017 – Jun 2022

Not yet confirmed

• Establishing standardization of delivery management practices and adherence of processes for single or multiple projects
• Ensuring adherence to IT RAID policy and process standards for all projects within assigned portfolio.
• Acting as a first line escalation for project issues or performance issues.
• Creating and managing change requests to project scope using Change Management principles.
• Making use of Functional Enrichment Assessment for performing IT and business review of new requirements and features within Horizon BCBSNJ application development team and Business operations team.
• Conducting technical assessment between current process to the tool implementation and identifying technical process and business process for implementation in the tool.
• Tracking project deliverables using Planview and MPP, IBM ClearQuest and project actionable checklist for each project.
• Finalizing functional specification of features to be used by using BAP and BAD methodologies by conducting design phase reviews of each project with enterprise cyber and information security team & technical enterprise architecture team and vendor teams.
• Worked on the project objective to tighten Horizon Cyber Security All Horizon employees, consultants and vendors who do not have Horizon issued laptop device will authenticate to Network access system with real time based Multi factor device (Webkey)

W

Delivery Manager

Wipro Technologies · Apr 2011 – Jan 2017

Not yet confirmed

• Client Inogresion, INC.
• Role Delivery, Chicago, IL Skills Infra SI Delivery Management Duration Jul 2015 – Jan 2017 Domain Health care Team Size 25 Details Ingresion engaged Wipro to provide specialized resources for IT Infrastructure Projects for planning, design, estimation and execution for Data Centre, Network, Telecom, Security, Microsoft Active Directory, Messaging and Collaboration Projects.

C

Associate Operation Manager –Project Management / Service Delivery

Cognizant Technology Solution · Jul 2007 – Mar 2011

Not yet confirmed

K

Network or Security Administrator

KPIT Cummins Info Systems Ltd. · Jan 2005 – Jun 2007

Not yet confirmed

What drives their work

The Operator

Keeps the system running optimally and efficiently.

Suujay's superpower

You excel at optimizing complex IT operations and ensuring high service availability through rigorous process and data analysis.

How Suujay works

You are well-suited for leadership roles that involve optimizing IT services, managing large operational teams, and driving continuous improvement in complex enterprise environments.