Sunil Kumar

As an IT Head with 7 years of experience, I am deeply committed to accountability and reliability, ensuring every project is executed with meticulous attention to detail. My ambition drives a continuous pursuit of mastery, always seeking to optimize systems and processes for peak performance and robust outcomes.

Experience

T

Head (IT)

TI Medical (MGG) · Jun 2024 – Present

Not yet confirmed

• Deployed a Comprehensive Information Security Framework including policy formulation, security architecture design, and execution of ISO 27001-aligned IT policies across the organization
• Spearheaded Strategic Planning for Risk, Security & Compliance, covering data classification, access control, vulnerability analysis, BCP/DR, and environmental security
• Managed Organization-Wide Audit and Compliance Programs, including internal audits and process improvements under ISO 27001, JCI, and HIPAA frameworks
• Developed and Delivered IT Security Training Programs to foster a security-first culture and empower users to proactively manage information risk
• Collaborated with Business Leaders & IT Teams to define system requirements and implement scalable solutions that support current and future business demands
• Led Technology Procurement & Budget Management, driving cost optimization and vendor performance while maintaining high standards in service delivery
• Implemented Dealer Management System (DMS) to digitize and optimize dealer operations, improving order management, visibility, and partner collaboration.
• Migrated Microsoft Dynamics 365 to the Cloud, driving digital transformation, reducing infrastructure dependency, and improving scalability and system performance.
• Upgraded Core Network Infrastructure across multiple sites to support enhanced connectivity, secure remote access, and business continuity through SD-WAN and other technologies.
• Implemented an Advanced Warehouse Management System (WMS) integrated with ERP and DMS to increase operational efficiency, reduce inventory errors, and optimize logistics workflows.
• Leveraged Power BI for Business Intelligence & Analytics, enabling leadership with interactive dashboards and real-time data insights for informed decision-making.
• Strategically Designed and Deployed Disaster Recovery (DR) Solutions across geographically distinct regions, ensuring business continuity and system resilience.
• Established Centralized Backup and Recovery Infrastructure to guarantee rapid data restoration, supporting DR objectives and minimizing downtime risks.
• Managed IT Operations Across 6 Locations, overseeing a team of 20 IT engineers to maintain service quality, system uptime, and end-user satisfaction.
• Continuously Reviewed and Optimized IT Systems & Applications to improve performance, reduce redundancy, and align with evolving business demands.
• Risk Management: Identify, assess, and manage IT risks.
• Developed and monitored risk mitigation plans.
• Conduct regular risk assessments and ensure appropriate controls are in place.
• Compliance: Ensured compliance with all relevant regulatory requirements, including ISO guidelines, data protection laws, and internal policies.
• Coordinate with internal and external auditors to facilitate IT audits and reviews
• Policy Development: Developed, review, and update IT policies and procedures.
• Ensure policies are communicated and enforced across the organization.
• Incident Management: Developed and managed the incident management process, ensuring quick resolution and documentation of incidents.
• Conduct root cause analysis and implement corrective actions to prevent recurrence.

Associate Consultant

HCL Tech · Jan 2024 – May 2024

Not yet confirmed

• Installation & Post-Installation: Expertise in installing Oracle versions (10g, 11g, 12c, and 19c) and performing post-installation activities in Windows and Linux environments
• Database Administration: Proficient in managing Oracle databases (11g, 12c, 19c) on various Unix platforms (Linux, AIX) and Windows Server (2012/2016/2019).
• Tasks include database creation, refreshing databases, user management, RMAN, and export/import utilities
• Backup & Recovery: Designed and implemented backup and recovery solutions using RMAN and SQL scripts; proficiency in export/import utilities for data movement.
• Standby Database & DataGuard: Expertise in setting up Physical Standby Databases and configuring Oracle DataGuard for high availability and disaster recovery
• Oracle RAC: Proficient in the installation and configuration of Oracle RAC (11g, 12c, 19c) for high availability and scalability
• GoldenGate: Knowledgeable in installing, configuring, and troubleshooting Oracle GoldenGate for replication and data synchronization.
• Upgrades & Migrations: Hands-on experience in database upgrades (10g to 12c, 12c to 19c) and migrations across different Oracle versions.
• Database Objects: Expertise in creating and managing database objects such as tables, indexes, synonyms, views, sequences, profiles, triggers, and procedures.
• RDBMS Maintenance: Skilled in patching, security management, Oracle Enterprise Manager (OEM) usage, and basic networking/security troubleshooting.
• Day-to-Day DBA Activities: Experienced in space and memory management, monitoring database health (Alert Logs, Archive Logs, Trace files), and verifying backups.
• 24x7 Production Support: Extensive experience providing 24x7 production DBA and application support services.

A

AGM - IT

Artemis Hospitals · Jan 2021 – Jan 2024

Not yet confirmed

• IT Infrastructure Management: Hands-on experience in configuring, monitoring, troubleshooting, and maintaining Windows Servers (2003, 2008, 2012, 2019) and Linux platforms (RHEL, AIX)
• Backup & Recovery: Proficiency in backup, restoration, and recovery using Commvault and RMAN tools; managing backups for SQL and Oracle databases
• Cloud Platforms: Expert knowledge of AWS and Azure IaaS/PaaS services; Office 365 configuration and administration
• Networking: Installation and configuration of Cisco switches (2950, 2960-X, Nexus 9K, RUKUS ICX7250), firewall administration (FortiGate 500E/400F, Cisco ASA 5545), and advanced policy management (IPV4, SSL VPN)
• Storage Management: Experienced in managing enterprise storage systems, including IBM V5K/V7K, Lenovo DS6200, Dell EMC 5024, and HP NAS
• Database Administration: Expertise in Oracle (10g, 11g, 12c, 19c), SQL Server (2012/14/16/17), ASM configuration, Data Guard, performance tuning, and backup strategies
• SAP Administration: Installation, configuration, and maintenance of SAP Basis ECC and S4HANA; user management, backup and recovery, system refresh, and client administration
• IT Security & Compliance: Proficient in firewall policy creation, SSL VPN management, and maintaining compliance with IT governance frameworks and ISO standards
• Windows Administration – Active Directory administration, DNS, DHCP in 2003 to 2K19.
• Office 365 – Configuration and administration successfully implemented Office 365 mailing solution.
• Migration from WIN2K3 to Office 365, Tennent register, new domain register
• Commvault Backup Administration, Install and configure Commvault Backup software, created storage policy, schedule policy
• Azure Administration-Configuration and administration
• SAP BASIS - Installation and configuration SAP Basis ECC and S4HANA, create new user, assign license, Client Administration like Client creation, deletion, Client copy-export / import / remote etc., User Management and Authorization, Maintaining Profile parameters, SAP R/3 backup and recovery using BRTOOIS.
• eHIS ERP (iSoft,DXC and Dedalus)- Application Installation, configuration, user management and administration.
• Report Server- Report server 9i and weblogic 11g and SSRS.

A

Controller - IT

Artemis Hospitals · Dec 2017 – Dec 2020

Not yet confirmed

• IT Infrastructure Management: Hands-on experience in configuring, monitoring, troubleshooting, and maintaining Windows Servers (2003, 2008, 2012, 2019) and Linux platforms (RHEL, AIX)
• Backup & Recovery: Proficiency in backup, restoration, and recovery using Commvault and RMAN tools; managing backups for SQL and Oracle databases
• Cloud Platforms: Expert knowledge of AWS and Azure IaaS/PaaS services; Office 365 configuration and administration
• Networking: Installation and configuration of Cisco switches (2950, 2960-X, Nexus 9K, RUKUS ICX7250), firewall administration (FortiGate 500E/400F, Cisco ASA 5545), and advanced policy management (IPV4, SSL VPN)
• Storage Management: Experienced in managing enterprise storage systems, including IBM V5K/V7K, Lenovo DS6200, Dell EMC 5024, and HP NAS
• Database Administration: Expertise in Oracle (10g, 11g, 12c, 19c), SQL Server (2012/14/16/17), ASM configuration, Data Guard, performance tuning, and backup strategies
• SAP Administration: Installation, configuration, and maintenance of SAP Basis ECC and S4HANA; user management, backup and recovery, system refresh, and client administration
• IT Security & Compliance: Proficient in firewall policy creation, SSL VPN management, and maintaining compliance with IT governance frameworks and ISO standards
• Windows Administration – Active Directory administration, DNS, DHCP in 2003 to 2K19.
• Office 365 – Configuration and administration successfully implemented Office 365 mailing solution.
• Migration from WIN2K3 to Office 365, Tennent register, new domain register
• Commvault Backup Administration, Install and configure Commvault Backup software, created storage policy, schedule policy
• Azure Administration-Configuration and administration
• SAP BASIS - Installation and configuration SAP Basis ECC and S4HANA, create new user, assign license, Client Administration like Client creation, deletion, Client copy-export / import / remote etc., User Management and Authorization, Maintaining Profile parameters, SAP R/3 backup and recovery using BRTOOIS.
• eHIS ERP (iSoft,DXC and Dedalus)- Application Installation, configuration, user management and administration.
• Report Server- Report server 9i and weblogic 11g and SSRS.

A

GTL - IT

Artemis Hospitals · Sep 2017 – Nov 2017

Not yet confirmed

• IT Infrastructure Management: Hands-on experience in configuring, monitoring, troubleshooting, and maintaining Windows Servers (2003, 2008, 2012, 2019) and Linux platforms (RHEL, AIX)
• Backup & Recovery: Proficiency in backup, restoration, and recovery using Commvault and RMAN tools; managing backups for SQL and Oracle databases
• Cloud Platforms: Expert knowledge of AWS and Azure IaaS/PaaS services; Office 365 configuration and administration
• Networking: Installation and configuration of Cisco switches (2950, 2960-X, Nexus 9K, RUKUS ICX7250), firewall administration (FortiGate 500E/400F, Cisco ASA 5545), and advanced policy management (IPV4, SSL VPN)
• Storage Management: Experienced in managing enterprise storage systems, including IBM V5K/V7K, Lenovo DS6200, Dell EMC 5024, and HP NAS
• Database Administration: Expertise in Oracle (10g, 11g, 12c, 19c), SQL Server (2012/14/16/17), ASM configuration, Data Guard, performance tuning, and backup strategies
• SAP Administration: Installation, configuration, and maintenance of SAP Basis ECC and S4HANA; user management, backup and recovery, system refresh, and client administration
• IT Security & Compliance: Proficient in firewall policy creation, SSL VPN management, and maintaining compliance with IT governance frameworks and ISO standards
• Windows Administration – Active Directory administration, DNS, DHCP in 2003 to 2K19.
• Office 365 – Configuration and administration successfully implemented Office 365 mailing solution.
• Migration from WIN2K3 to Office 365, Tennent register, new domain register
• Commvault Backup Administration, Install and configure Commvault Backup software, created storage policy, schedule policy
• Azure Administration-Configuration and administration
• SAP BASIS - Installation and configuration SAP Basis ECC and S4HANA, create new user, assign license, Client Administration like Client creation, deletion, Client copy-export / import / remote etc., User Management and Authorization, Maintaining Profile parameters, SAP R/3 backup and recovery using BRTOOIS.
• eHIS ERP (iSoft,DXC and Dedalus)- Application Installation, configuration, user management and administration.
• Report Server- Report server 9i and weblogic 11g and SSRS.

A

Team Leader -IT

Artemis Hospitals · Jun 2015 – Aug 2017

Not yet confirmed

• IT Infrastructure Management: Hands-on experience in configuring, monitoring, troubleshooting, and maintaining Windows Servers (2003, 2008, 2012, 2019) and Linux platforms (RHEL, AIX)
• Backup & Recovery: Proficiency in backup, restoration, and recovery using Commvault and RMAN tools; managing backups for SQL and Oracle databases
• Cloud Platforms: Expert knowledge of AWS and Azure IaaS/PaaS services; Office 365 configuration and administration
• Networking: Installation and configuration of Cisco switches (2950, 2960-X, Nexus 9K, RUKUS ICX7250), firewall administration (FortiGate 500E/400F, Cisco ASA 5545), and advanced policy management (IPV4, SSL VPN)
• Storage Management: Experienced in managing enterprise storage systems, including IBM V5K/V7K, Lenovo DS6200, Dell EMC 5024, and HP NAS
• Database Administration: Expertise in Oracle (10g, 11g, 12c, 19c), SQL Server (2012/14/16/17), ASM configuration, Data Guard, performance tuning, and backup strategies
• SAP Administration: Installation, configuration, and maintenance of SAP Basis ECC and S4HANA; user management, backup and recovery, system refresh, and client administration
• IT Security & Compliance: Proficient in firewall policy creation, SSL VPN management, and maintaining compliance with IT governance frameworks and ISO standards
• Windows Administration – Active Directory administration, DNS, DHCP in 2003 to 2K19.
• Office 365 – Configuration and administration successfully implemented Office 365 mailing solution.
• Migration from WIN2K3 to Office 365, Tennent register, new domain register
• Commvault Backup Administration, Install and configure Commvault Backup software, created storage policy, schedule policy
• Azure Administration-Configuration and administration
• SAP BASIS - Installation and configuration SAP Basis ECC and S4HANA, create new user, assign license, Client Administration like Client creation, deletion, Client copy-export / import / remote etc., User Management and Authorization, Maintaining Profile parameters, SAP R/3 backup and recovery using BRTOOIS.
• eHIS ERP (iSoft,DXC and Dedalus)- Application Installation, configuration, user management and administration.
• Report Server- Report server 9i and weblogic 11g and SSRS.

H

Customer Support Engineer

HCL InfoSystem · Nov 2011 – Jun 2015

Not yet confirmed