SG

suman godara

Open to

Hyderabad · Pune · Jaipur

Work style

full-time, onsite, hybrid

Contact details — on requestProof of Work — on request

Experience

C

Lead, Human Resources

Concentrix Daksh India Pvt Ltd · May 2020 – Nov 2023

Not yet confirmed
  • Collaborating with business leaders to develop HR strategies, employee relation and organizational development.
  • Providing guidance and support in employee engagement and employee performance plan.
  • Wellness session to keep employee's healthy and fit.
  • Working as a single point of contact for all Human Resource related matters along with managing and organizing internal employee communication forums, 1-on-1 discussions and grievance handling.
  • Worked on few location-based projects like NOW (Network of women), PWD hiring campaign, LGBTQ+ and Cricket Tournament.
  • Ensuring that HR practices comply with legal and regulatory requirements, as well as internal policies.
  • Implementing performance evaluation processes, providing feedback and supporting managers in developing teams.
  • Assisting in managing organizational change, whether it involves restructuring, merger or other significant transition.
  • Working with Stakeholders for mid year reviews or appraisals.
V

Senior Associate

Vodafone Shared Service Centre · Jul 2018 – Aug 2019

Not yet confirmed
  • Helping customers to track the order online( UPS portal).
  • Helping customer to place the order with suitable offer.
  • Coordinating with delivery team to check the current status.
M

Senior Associate

Maersk Global Service Centre · Apr 2017 – Feb 2018

Not yet confirmed
  • Creating manual booking as per Shipper's SI.
  • Helping them with container tracking.
  • Helping them with re-export and custom clearance.
  • Helping them with issues of short-shipment, damages.
C

Associate(Flipkart)

Concentrix India · Mar 2016 – Apr 2017

Not yet confirmed
  • Helping Sellers to register and create the account.
  • Helping them to create the catalog and listing.
  • Helped them to create promotion and advertainment.
  • Helping them to create their online Seller account.

Skills 0 proven through work

Also works with

Internal Mobility ManagementWorkforce ReductionFull and Final Settlement ProcessingOn-time DeliveryTime ManagementExplaining Technical ConceptsDecision MakingWork Planning and PrioritizationCompliance ManagementEmployee EngagementFreelancingStartup DevelopmentInventory ManagementShipment Document VerificationShipment CoordinationPresenting BenefitsCustomer EducationSolution ConsultingFinding Customer NeedsComplaint Resolution via Written ChannelsOrder ProcessingOrder Tracking SupportUser FeedbackCustomer Relationship BuildingDisciplinary Action ManagementFeedback ManagementSOP AdherenceData PreprocessingOne-on-One Meeting ManagementGrievance HandlingOrganizational DevelopmentReward & Recognition Programme AdministrationStakeholder ManagementStrategic PlanningPeople ManagementHR Policy DevelopmentMediationEmployee Relations

Proof of Work

Proof of Work

suman shares this with people who ask. You'll hear back either way.

Contact details

Contact details

suman shares this with people who ask. You'll hear back either way.

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