SJ

Srihari Janagam

I am an Operations Associate at Odinschool, where I thrive on accountability and collaboration to drive successful projects. My determination and diligence allow me to adapt flexibly to changing situations, always with an eye on practical solutions while maintaining a balance between idealism and pragmatism. I am passionate about working with teams to achieve shared goals and foster an environment where everyone can excel.

Work style

remote, hybrid, onsite

Contact details — on requestProof of Work — on request

Experience

O

Operations Associate

Odinschool (Greycampus) · Mar 2025 – Jan 2026

Not yet confirmed
  • Managed 50+ student queries daily across admissions and finance.
  • Oversaw end-to-end admissions for 100+ students per month.
  • Coordinated with Marketing, Placement, and Sales teams to resolve issues.
  • Supported payment plans and fee settlements with 95%+ on-time completion.
  • Maintained accurate records using Zoho, HubSpot, CRM, LMS, and Excel.
O

Sales Intern

Odinschool · Jul 2024 – Sep 2024

Not yet confirmed
  • Achieved assigned sales targets in the second month.
  • Managed lead follow-ups and customer interactions.
  • Demonstrated performance improvement by learning sales processes quickly.

Skills 0 proven through work

Also works with

Response Standardization for Common QueriesSLA AdherenceCRM Data Entry and MaintenancePayment Plan SupportOffer Letter ProcessingEnd-to-End Admissions ProcessingSOP DevelopmentTechnical TroubleshootingLead GenerationOn-the-Job Learning (Learning from Peers)Employee Onboarding CoordinationWorking Under PressureCustomer De-escalationTabular Data Cleaning & ValidationPublic SpeakingCustomer Relationship BuildingProcess ImprovementNegotiatingIssue EscalationMentoring and Peer CoachingMeeting FacilitationStakeholder Communication AdaptationMicrosoft ExcelCollections Follow-UpPayment Processing SupportProduct DemonstrationsWorkflow CoordinationReceiving and Incorporating FeedbackClosing the SaleConversion Rate OptimizationTelephone CommunicationLead Management

Proof of Work

Proof of Work

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Education

Bachelor of Technology, Data Science

Avanthi Institute of Engineering and Technology · 2021 — 2024

Diploma, Printing Technology

Government Institute of Printing Technology · 2018 — 2021

Contact details

Contact details

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