Soniya M
Contact details — on requestProof of Work — on request
Experience
Data Analyst – SAP Data Operations
Capgemini · Jul 2024 – Present
- Working as a Data Analyst in SAP Data Operations, I analyze large-scale SAP production datasets to improve operational efficiency and data reliability.
- Using SQL, Excel, and Power BI, I monitor data pipelines, track SLA performance, and conduct root cause analysis for recurring system failures.
- I successfully reduced production data failures by 72% (from 674 to 186) by optimizing SQL-based diagnostics and identifying failure patterns.
- Additionally, I built KPI dashboards to improve visibility into pipeline health and reduced zone-level daily failures from 100 to 20, enabling faster incident resolution and improved system reliability for business teams.
Data Analyst – SAP Data Operations
Capgemini · Jul 2024 – Feb 2026
- Optimized SAP production data pipelines through advanced SQL analysis, reducing recurring data failures by 72% (674 to 186 errors) and improving operational reliability.
- Strengthened SLA monitoring and reporting by developing KPI dashboards in Excel and Power BI, enhancing visibility into pipeline health and improving response time for incidents.
- Accelerated issue resolution by conducting deep root cause analysis across SAP BW/HANA datasets and logs, reducing daily zone-level failures from 100 to 20.
Research Analyst – Data & Insights
NAVNEET TOPTECH · Jan 2022 – Jan 2023
- As a Research Analyst, I analyzed 50K+ education-sector data points using Excel and Power BI to identify digital learning adoption trends across Tier-1, Tier-2, and Tier-3 cities.
- I developed interactive dashboards and MIS reports for 5+ internal stakeholders, reducing manual reporting efforts by ~35% and improving decision-making speed.
- I also implemented structured data validation and reconciliation processes that enhanced reporting accuracy and reduced rework requests by ~30%, enabling more reliable insights for business strategy and product planning.
Research Analyst – Data & Insights
Navneet Toptech · Jan 2022 – Jan 2023
- Analyzed50K+ education-sector data points using Excel and Power BI to identify digital learning adoption patterns across Tier-1, Tier-2, and Tier-3 cities.
- Developed interactive dashboards and MIS reports for 5+ stakeholders, reducing manual reporting effort by ~35% and enabling faster decision-making.
- Improved reporting accuracy by implementing structured data validation and reconciliation processes, reducing rework requests by ~30%.
Skills 0 proven through work
Also works with
Data-Driven RecommendationsData MonitoringTechnical TroubleshootingRapid LearningMentoring and Peer CoachingTeamworkAdaptabilityWork Planning and PrioritizationDecision MakingPublic SpeakingData CollectionCode ComprehensionSAP Data ExtractionProject ExecutionProblem SolvingData ExaminationSystem AnalysisWeb ScrapingPython DevelopmentQuery WritingForecastingUser Experience ImprovementData VisualizationDashboard UI DesignMicrosoft ExcelPower BIETL Pipeline DevelopmentRoot Cause Analysis
Proof of Work
Proof of Work
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Education
B.Sc., Information Technology
Thakur College of Science & Commerce · 2021 — 2024
Contact details
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