SS

Sizzol Sony

null

Work style

hybrid, remote

Contact details — on requestProof of Work — on request

Experience

I

SaaS Technical Support

Immunito · Present

Not yet confirmed
  • Provided technical support for SaaS platform, assisting users in resolving system issues.
  • Analysed support tickets to identify recurring trends and recommend improvements.
  • Collaborated with engineering teams to address and rectify bugs.
T

Data Analyst

Tata Group · Present

Not yet confirmed
  • Delivered insights through a job simulation focused on AI-powered data analytics and strategy development for financial services team at Tata IQ.
  • Enhanced data quality through exploratory data analysis (EDA) using GenAI tools, identifying risk indicators and structuring insights for predictive modeling.
  • Implemented an AI-driven collections strategy that utilizes agentic AI and automation, integrating ethical AI principles and ensuring scalable regulatory compliance.
  • Developed a predictive model to identify diabetes patient readmission risk using healthcare data, performing EDA, data preprocessing, and feature engineering.
  • Evaluated performance using accuracy, precision, recall.

Skills 0 proven through work

Also works with

Workflow CoordinationWork Planning and PrioritizationPython DevelopmentTeam Norms and Working AgreementsProduct Improvement ResearchLead GenerationIdea pitchingPresentation DesignMentoring and Peer CoachingDeep LearningMachine Learning ApplicationNegotiatingReferral GenerationCustomer Relationship BuildingValue Proposition TailoringHandling Pricing and Premium DiscussionsHandling ObjectionsWorking Under PressureCustomer De-escalationUsing the Right ToneSpeaking ClearlyListening AttentivelySolution ConsultingFinding Customer NeedsPresenting BenefitsConsultative Selling

Proof of Work

Proof of Work

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Education

B.Tech, Computer Science

C.V. Raman Global University · NaN — NaN

XII

St. Xavier's International School · NaN

Projects

Portfolio Website

github.com/sizzolsony-max

Contact details

Contact details

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