Sindhuja D

Proof of Experience

Innova Solutions Pvt Ltd · Oct 2020 – Present

Facilitating Sales and marketing Team by performing account creation, updates & merges in various Salesforce Instances and SAP.
Providing metrics reports for the management on the day-to-day tickets and meeting the SLAs.
Knowledge of US healthcare entities and hierarchies.
Stakeholders' management with respect to updating new processes and syncing with the Team
Data Cleansing, Data governance, Data modelling and data de-duplication for millions of records in the tool - Reltio.

Innova Solutions Pvt Ltd · Jan 2017 – Oct 2020

Improved Salesforce data quality through large-scale data cleansing, standardization, enrichment, and deduplication initiatives.
Managed customer and account master data, ensuring accuracy, completeness, and compliance with governance standards.
Delivered KPI dashboards and weekly management reports to support operational tracking and executive decision-making.
Collaborated with global stakeholders to gather requirements, streamline processes, and drive continuous improvements.
Led workload planning and task prioritization to ensure SLA adherence and timely delivery of business-critical requests.
Identified process improvement opportunities and implemented solutions that enhanced operational efficiency and reduced processing effort.
Performed data validation, trend analysis, and reporting to support forecasting, performance monitoring, and business insights generation.

IDP Education India Pvt. Ltd · Jan 2014 – Dec 2015

Performing accurate data analysis and presenting the data in meaningful manner, finalizing it for B2B submission.
Data Management (like Import/Export/Audit etc) of any IDP maintained systems / tools /BAU processes.
CRM Course Data management working along with cross-functional and 3rd Party teams (StudyLink, Universities).
Data collection and data mining for various business requirements.
Clarifies the Technical Queries from Various IDP Network Users.

Alstom T& D India Ltd · Dec 2011 – May 2013

Processing enquiries and preparing Techno – Commercial solution.
Comparing the various competitors on technical front for various protection like Generator, Transformer Differential and Distance.
Knowledge of various applications of ALSTOM makes MiCOM / Conventional relays and preparation of technical comparison with the Competitor Relays
Preparation of tender related technical documents such as GTP (Guaranteed technical Particulars), Bill of materials, Assisting in the Costing Preparations along with Competition Analysis etc.
Involved in SAP Activities, Vendor management ie(Entering of Purchase Requisition, Purchase Orders, Goods Receipt).
And extracting the Relays specifications, Costs, a List of MIS reports of Order input the various SAP codes.

No completed sessions yet. Anything Sindhuja finishes shows up here with the evidence behind it.