Shruti Verma

I am a dedicated US Staffing Recruiter who thrives on building strong, empathetic connections and fostering collaborative success. My approach is rooted in accountability and a pragmatic ambition to achieve the best outcomes, patiently navigating challenges to ensure mutual growth and satisfaction for all parties.

Experience

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US Staffing Recruiter

Binding Minds · Mar 2026 – Jun 2026

Not yet confirmed

• Managed end-to-end recruitment lifecycle - intake, sourcing, screening, and offer coordination for US-based clients across multiple technical and non-technical domains, consistently meeting client turnaround-time targets.
• Built and maintained qualified candidate pipelines using Job Diva and Vivian ATS platforms, reducing time-to-shortlist for active requisitions.
• Screened and evaluated candidates against client-specific technical and experience requirements, improving submission-to-interview conversion rates.
• Coordinated interview scheduling and follow-ups between candidates and hiring stakeholders, ensuring a consistent and positive candidate experience.
• Maintained organized candidate databases and pipeline trackers, enabling faster, data-driven hiring decisions across concurrent requisitions.
• Partnered with cross-functional stakeholders to align hiring priorities and streamline the recruitment-to-onboarding handoff.

Customer Support Associate

Tech Mahindra · Nov 2025 – Mar 2026

Not yet confirmed

• Managed high-volume customer interactions with empathy and professionalism, building rapport and trust quickly a core skill directly transferable to candidate engagement and stakeholder relationship management.
• Resolved escalations by actively listening, diagnosing root causes, and coordinating with internal teams, strengthening conflict-resolution and cross-functional coordination skills relevant to HR operations.

Customer Support Associate

Teleperformance · Nov 2024 – Nov 2025

Not yet confirmed

• Delivered consistent, service-oriented communication across high-volume customer touchpoints, developing the interpersonal and active-listening skills central to candidate screening and interview coordination.
• Handled sensitive queries and conflict situations with patience and discretion, building a strong foundation in relationship management and stakeholder handling applicable to full-cycle recruitment.