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Shivani

I am a dedicated Team Leader and Customer Care Executive at Woodrock Softonic Pvt. Ltd., where I strive to foster a supportive and accountable environment for my team and our clients. With a strong sense of ambition and an approachable demeanor, I effectively navigate challenges through assertive leadership while embracing autonomy in my work. My commitment to creating meaningful connections and delivering exceptional service drives my passion for continuous improvement.

Contact details — on requestProof of Work — on request

Experience

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Team Leader and Customer Care Executive (CCE)

Woodrock Softonic Pvt. Ltd. (Blinkit Process) · Aug 2024 – Present

Not yet confirmed
  • Leading a team to provide customer care and support
  • Handling customer queries and resolving issues efficiently
  • Ensuring service excellence and high customer satisfaction levels
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Customer Care Executive (CCE) and Insurance Executive

Arvind Hyundai · May 2013 – Nov 2016

Not yet confirmed
  • Providing customer service and support
  • Managing insurance processes and customer queries
  • Maintaining client relationships and satisfaction

Proof of Work

Proof of Work

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Education

Undergraduate, Bachelor of Arts (B.A.)

Agra University (U.P) · 2009 — 2012

Higher Secondary, Intermediate

U.P. Board · 2008 — 2010

Secondary, High School

U.P. Board · 2006 — 2008

Contact details

Contact details

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