Shivangi Malviya
AI Growth Manager | GTM & RevOps | B2B Fintech | Building with LLMs · India
As a Growth & GTM Strategist, I am driven by ambition and a deep sense of accountability to deliver impactful results. I thrive on the autonomy to creatively devise and implement resourceful strategies that propel business expansion, especially within the dynamic landscape of AI products.
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Experience
Growth & GTM Strategist
Plucia · Jul 2026 – Present
- Plucia is an AI Business Operator platform.
- It deploys AI agents that run sales outreach for businesses — across WhatsApp, email, LinkedIn, Instagram, CRM, and calls.
- Agents qualify leads and follow through until a meeting is booked.
- Hired to own GTM across UAE and India markets, outbound strategy, ICP definition, and channel playbooks for an AI sales-agent platform.
AI Product & GTM Strategy Manager
CreditRight · Nov 2025 – Present
- Retained by the founder to lead product and GTM from 0→1 (ongoing, 9+ months)
- AI-first B2B SaaS | Receivables Intelligence · Credit Risk · Collections Automation | Indian Mid-Market | 0-to-1 Build
- → Lead product strategy, roadmap, and execution across Credit Assessment, Collections Automation, ERP Integration, and Analytics
- → Write PRDs and feature specs; drive cross-functional alignment across Engineering, Sales, and Design
- → Own GTM strategy end-to-end — ICP definition, lead scoring, outbound pipeline building, and sales enablement
- → Built a qualified outbound pipeline of 5,700+ companies scored against ICP; developed cold outreach sequences for CFO and CEO personas
- → Built a custom CRM tool and compliance management system from scratch using Claude and Claude Code — no external dev team
- → Led hiring across multiple roles — screened 120+ candidates across Strategy, Credit, Finance, and Sales functions
- → Support Founder on strategic planning, OKRs, and cross-functional execution (Founder's Office)
- → Managed external development partnerships and vendor negotiations
- Accomplishments:
- → Took platform from 0 to production-ready MVP across 4 core modules
- → Identified and resolved 100+ bugs and UX issues from spec to launch
- → Facilitated founding team's first strategy workshop — aligned vision, ICP, OKRs, and 12-month priorities
Product Manager (Volunteer)
Vishwamitra - The Volunteering App · Aug 2025 – Dec 2025
- Strategy & MVP: Defined product strategy for a two-sided marketplace, balancing NGO supply with volunteer demand to shape a viable V1 launch.
- Execution Leadership: Led Agile execution for a cross-functional team of 5; owned sprint planning, grooming, and delivery of MVP to public release.
- UX Optimization: Reduced onboarding churn by 10% through a user-flow redesign based on research insights and Figma prototyping.
- AI Feature Launch: Shipped "Impact Journal" using LLM summarization to simplify volunteer hour logging, boosting completion rates by 20%.
- Analytics: Built the initial analytics framework to track acquisition, onboarding drop-offs, and repeat volunteer activity.
Technical Specialist
Antylia Scientific · Sep 2023 – Sep 2025
Technical Support Specialist
Antylia Scientific · Sep 2023 – Sep 2025
- Process Automation: Designed and deployed n8n automation workflows to eliminate repetitive triage and data-entry tasks, increasing team capacity by 40%.
- Voice of Customer (VoC): Built a VoC to Jira integration pipeline that converted fragmented Salesforce data into structured engineering tickets, reducing Mean Time to Resolve (MTTR) by 30%.
- Prioritization: Partnered with Product & Engineering Leads to prioritize technical issues using severity scoring and impact analysis.
- Knowledge Management: Led documentation for the Traceable product suite, reducing onboarding time for internal teams by 25%.
- Quality Assurance: Drove QA cycles, regression testing, and root-cause analysis to improve product quality.
Research Associate
National Tsing Hua University · Sep 2019 – Mar 2023
- AI Product Consultation: Served as the Domain SME for an early-stage AI HealthTech prototype, validating data inputs and interpreting model outputs to guide engineering adjustments.
- Project Lifecycle Management: Owned the end-to-end execution of a multi-year research roadmap, managing hypotheses testing, resource allocation, and final data delivery.
- Stakeholder Buy-in: Secured project funding ($2,500) by authoring a data-backed grant proposal, effectively pitching the project’s value proposition to investment committees.
- Team Leadership: Directed daily operations for a team of 5+ researchers, establishing protocols for data integrity and ensuring alignment with project timelines.
Customer Experience Analyst
3i Molecular Solutions and healthcare solutions pvt ltd · Jan 2019 – Aug 2019
- -Analyzed clinical performance data to identify user pain points, leading to a 10% reduction in issue resolution time.
- -Designed and presented a data-driven proposal that linked specific user pain points to a 12% drop in Customer Effort Score (CES).
- -Successfully influenced the product roadmap by presenting these findings to stakeholders, resulting in the reprioritization of key bug fixes in the product backlog.
- -Established a new data-sharing process between the customer experience and product teams, shortening the data-to-insight cycle by 25%.
S
Research Assistant
Sustainable Enviro Solutions · Jan 2018 – Jan 2019
- -Analyzed qualitative and quantitative data on client environmental performance to identify root-cause inefficiencies in waste and energy management.
- -Presented data-driven recommendations to senior consultants and clients, outlining new strategies to improve performance and reduce operational costs.
M
Research Assistant
MARE (University of Coimbra) · Jan 2017 – Aug 2017
- -Conducted an 8-month quantitative research project (Master's Thesis) on the environmental impact of nanoparticles, culminating in a co-authored publication in the peer-reviewed journal *http://dx.doi.org/10.1039/C9EM00361D*.
Skills 0 proven through work
Also works with
Compliance Management System DevelopmentScoring Model DevelopmentLinkedIn API IntegrationCRM IntegrationCrunchbase Platform ManagementProduct Hunt Platform ManagementTransparent CommunicationMultitaskingFocused WorkProject ExecutionOrganizationAdaptabilityWorkflow Design (Process Mapping)Process ImprovementOn-time DeliveryTaking OwnershipWork Planning and PrioritizationGoal setting (defining key results)User Experience ImprovementBug FixingGrok API UsagePython DevelopmentClaude CodeClaude DesignCRM System DevelopmentGoogle Apps Script DevelopmentPersonalized Outreach MessagingTeamworkLead GenerationMeta Developer PlatformCold Email Outreach AutomationAutonomous System DesignMarket ResearchIdeal Customer Profile DevelopmentAI Solution DesignStrategic PlanningTask AutomationTechnical Solution DesignProduct Launch CoordinationBusiness Growth Strategy
Proof of Work
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Education
Master's degree, Biotechnology
Vellore Institute of Technology · 2015 — 2017
Online Course, Industrial Biotechnology
Udemy · 2022 — 2022
Short course , Biotechnology
Universidade de Coimbra · 2017 — 2017
Bachelor's degree, Biotechnology
Govt. Holkar Science College A.B. Road, Indore · 2012 — 2015
Contact details
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