Sandeep Kumar vishwakarma MBA Lakeside
Contact details — on requestProof of Work — on request
Experience
T
Marketing Intern
Tata International Limited · Present
- Analyzed service KPIs including response time, resolution time, customer satisfaction, and agent productivity to assess operational efficiency.
- Created performance dashboards and reports for senior leadership to enable data-driven decisions.
- Identified trends and performance gaps, contributing to improvements in service quality and customer experience.
T
Marketing Intern
Tata International Limited · Oct 2025 – Present
- Tracked and analyzed service KPIs—including response time, resolution time, customer satisfaction, and agent productivity—and prepared performance reports for leadership.
Skills 0 proven through work
Also works with
Training Completion TrackingCustomer Satisfaction AnalysisDaily Operational ReportingTaking OwnershipTeamworkReliabilityData-Driven RecommendationsProblem SolvingUser FeedbackAudience Engagement AnalysisBusiness Value RealizationRisk and Controls AssessmentTool Adoption Change ManagementBefore-and-After Impact MeasurementGoal setting (defining key results)Project TrackingWorkforce PlanningBudget ManagementBusiness Growth StrategyStrategic PlanningMarket Trend AnalysisCompetitor BenchmarkingCustomer Behavior AnalysisExploratory Data Analysis (EDA)Decision MakingData VisualizationDashboard UI DesignTabular Data Cleaning & ValidationData TransformationData PreprocessingTableauData CategorizationMarket ResearchGoal AchievementCustomer Retention and Churn PreventionCost-Saving Initiative ManagementInventory ManagementForecastingGap AnalysisRoot Cause AnalysisData CollectionSupply Chain AnalysisCost-Benefit AnalysisRevenue Impact EstimationProcess ImprovementKPI Analysis
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Education
Master of Business Administration (MBA), Marketing & Business Analytics
CMR University · 2024 — 2026
Bachelor of Science, Bachelor of Science (B.Sc.)
Allahabad University (PRSU) · 2017 — 2020
Contact details
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