Sakshi Kashyap

Gurgaon

As a Creative Project Manager with nearly seven years of experience, I am driven by a commitment to accountability and diligent organization, ensuring projects are delivered with precision. My pragmatic and logical approach allows me to navigate challenges effectively, while I value the autonomy to drive initiatives to successful completion.

Experience

Creative Project Manager

House of UGC · Jul 2026 – Present

Not yet confirmed

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Creative Project Manager / Strategist

HXOUSE (House of UGC) · Mar 2026 – Present

Not yet confirmed

• Own end-to-end delivery across all 6 client accounts for the organisation, with 3 teams (Pre-production, Production, Post-production, approx. 20+ people combined) reporting directly into this role.
• Function as the company's sole point of contact (SPOC): every internal and external communication across accounts is routed through this role.
• Operate as the organisation's in-house Strategist (a function the Founder has directly attributed to this role), building reporting frameworks, performance trackers, and account-health dashboards to support leadership decision-making.
• Designed and rolled out standardised reporting across the business: client and internal feedback reports, output/delivery reports, timeline (actual vs. revised) reports, cross-account health snapshots, and TAT/performance reports per stage and per person.
• Automated tracking and reporting workflows using AI tools, eliminating the roughly 4 hours per day (2 hours each morning and evening) the team previously spent manually compiling and sending status updates; updates are now available in real time, across all 6 accounts.
• Building the company's core operating infrastructure from the ground up: RACI and ownership matrices, escalation hierarchies, stage-wise SOPs (pre-production, production, post-production), and a systems audit and migration plan (evaluating ClickUp, n8n, Slack, HRMS).

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Digital Operations & Communications Lead

Sama – Flavorful Fusion by Pinkish · Jan 2024 – Jul 2026

Not yet confirmed

• Manage all digital, communications, and analytics functions for a Zomato-listed cloud kitchen offering 98 menu items across 14 categories.
• Drive platform strategy - listings, promotional campaigns, reputation management i.e., generating 36,000+ monthly impressions and ~280 delivered orders/month, ₹60,000+ monthly revenue.
• Achieved 6.5× average ROAS and a 39% repeat-customer rate; maintain a 4.1–4.5 platform rating through systematic feedback analysis and quality monitoring.
• Deploy AI tools (ChatGPT, Claude, Canva AI) for content creation, campaign planning, and operational analytics.
• Own all backend operations single-handedly while coordinating a household-based team of 2 kitchen staff and family members across production.

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Digital Operations and Communications

Sama, Flavorful Fusion by Pinkish (Cloud Kitchen) · Jan 2024 – Jan 2026

Not yet confirmed

• Owned all digital, communications, and analytics functions for a Zomato-listed cloud kitchen offering 98 menu items across 14 categories, running client-facing delivery for a live, always-on account.
• Planned and executed platform strategy, including listings, promotional campaigns, and reputation management, generating 36,000+ monthly impressions and approximately 280 delivered orders per month against live turnaround-time and quality benchmarks.
• Achieved 6.5x average ROAS and a 39% repeat-customer rate; maintained a 4.1-4.5 rating through systematic feedback tracking and quality monitoring.
• Coordinated a small household-based production team (2 staff plus family) end to end, acting as de facto project and operations manager balancing creative output with delivery deadlines.

Aviation Trainer

Indian Institute of Air Hostess & Hospitality Management - (IIAHM Aviation Academy) · Apr 2024 – Jul 2024

Not yet confirmed

• Designed and delivered training for batches of 20–25 students (two batches/day) on safety procedures, regulatory compliance, and professional standards.
• Identified an English proficiency gap among trainees; built targeted communication modules to bring them to industry standard.
• Conducted structured assessments and performance coaching on grooming, articulation, and professional presentation.

Flight Attendant

IndiGo (InterGlobe Aviation Ltd) · Apr 2022 – Dec 2022

Not yet confirmed

• Ensured passenger safety and regulatory compliance on commercial flights, managing emergency procedures, medical situations, and high-pressure onboard coordination.
• Awarded Batch Speaker — recognition for the most distinguished communicator in the training cohort, selected to represent the entire batch.

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Cabin Crew

IndiGo Airlines (InterGlobe Aviation Ltd.) · Jan 2022 – Jan 2022

Not yet confirmed

• Managed passenger safety, regulatory compliance, and high-pressure onboard coordination and communication across commercial flights.
• Awarded Batch Speaker, recognised as the most distinguished communicator in the training cohort and selected to represent the entire batch.
• Progressed to Aviation Trainer at the Indian Institute of Aviation and Hospitality Management (2024), designing and delivering training for batches of 20-25 trainees (two batches/day) on safety procedures, regulatory compliance, and professional communication.
• Identified an English-proficiency gap among rural and semi-urban trainees and built targeted communication modules to bring them to industry standard.

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Co-Founder and Operations Lead

Devlaram and Sons Pvt. Ltd. · Jan 2020 – Jan 2022

Not yet confirmed

• Ran end-to-end business operations as a single-person unit, covering product development, client acquisition, CRM, and financial management, the full delivery cycle from lead to client success.
• Served a pan-India client base of 200+ users within the first year, acquired through targeted Meta, Instagram, and Google Ads campaigns generating Rs. 50,000+ in sales within the first month of launch.
• Authored bilingual (English and Hindi) training manuals and led live client onboarding sessions.

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Co-Founder & Operations Lead

Devlaram & Sons Pvt. Ltd. · Jan 2020 – Jan 2022

Not yet confirmed

• Managed end-to-end business operations as a single-person unit: product development, client acquisition, CRM, and financial management.
• Developed proprietary stock analysis software (Amibroker platform) with custom technical indicators and a multi-parameter stock scanner.
• Achieved ₹50,000+ in software sales within the first month through targeted digital marketing campaigns across Meta, Instagram, and Google Ads; served a pan-India client base of 200+ users within the first year.
• Authored bilingual (English & Hindi) training manuals and conducted live client training sessions, enabling effective product adoption across a diverse user base.
• Drafted formal government correspondence (PWD, Bhopal Municipal Corporation) on tendering, project payments, and administrative processes.

What drives their work

The Strategist

You analyze the current state and envision the optimal path forward.

Sakshi's superpower

You excel at designing and implementing efficient systems and processes to achieve business objectives.

How Sakshi works

You thrive in teams that value clear communication, mutual respect, and shared accountability for project success.