Sakshi Gawade
MIT ADT · Pune City, Maharashtra, India
I am an ambitious and diligent professional, driven by a desire for mastery and a strong sense of accountability in my work. With a collaborative and empathetic approach, I excel at understanding client needs and leveraging data-driven insights to develop effective marketing strategies and foster lasting customer relationships.
Experience
Customer Relationship Manager Intern
Housiey · Oct 2025 – Dec 2025
- Managed customer relationships and handled post-sales customer queries and concerns.
- Acted as a bridge between customers and internal teams to ensure smooth communication and issue resolution.
- Generated leads through customer referrals and maintained healthy client relationships.
- Supported customer engagement activities to enhance client satisfaction and retention.
Store Operator Intern( Live project)
Reliance Retail · Sep 2025 – Sep 2025
- Analysed end-to-end retail operations from manufacturer supply chain to in store product flow gaining insight into inventory management, replenishment cycles, and FMCG distribution.
- Evaluated and documented in-store merchandising strategies, planogram compliance, and discounting tactics that enhanced brand visibility and drove footfall conversion.
- Assessed customer engagement initiatives and observed real-time shopper behaviour to recommend improvements in product placement and promotional messaging.
- Applied retail marketing principles-shelf-share optimization, and impulse-buy triggers to support category performance analysis.
Market Researcher
Kris Aero Services Pvt Ltd · Jun 2025 – Aug 2025
- Executed end-to-end primary research for an international Domestic Multi-Recycler product-launch study targeting the Indian market, interfacing with 100+ consumers via Google Forms and field surveys.
- Synthesized qualitative and quantitative customer data to identify purchase-behaviour patterns, pricing sensitivities, and product-positioning opportunities.
- Developed comprehensive market-analysis reports and data-driven presentations; delivered findings directly to international directors to support decision-making.
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Education
Master of Business Administration - MBA, Marketing
MIT ADT University · 2024 — 2026
Bachelor of Commerce - BCom, BCOM
St.miras collage for girl's · 2021 — 2024
Bachelor of Commerce, Marketing
ST MIRA'S COLLEGE FOR GIRLS PUNE
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