Mohd Sahil

Mohd Sahil

Customer Support Specialist | Operations Specialist | Data Analysis & Reporting | Customer Experience Improvement | Team Lead Aspirant | KPI & Performance Driven | Data Analytics (Excel, Power BI, SQL, Python) · Jabalpur, Madhya Pradesh, India

As a meticulous and diligent professional with 6 years of experience, I thrive in environments that demand precision and accountability. My logical approach, combined with a strong commitment to compliance and collaborative teamwork, ensures high-quality outcomes in data annotation and content creation. I am dedicated to maintaining rigorous standards and fostering effective communication to achieve project goals.

Open to

India

Work style

on-site

Identity verified by DigiLocker
Contact details — on requestProof of Work — on request

Experience

Innodata Inc.

Data Annotator

Innodata Inc. · Jan 2026 – Present

Not yet confirmed
D

Operations Specialist

Digitide · Jul 2025 – Feb 2026

Not yet confirmed
A

Operations Specialist

AcuittyTech · Jul 2024 – Aug 2025

Not yet confirmed
A

Operations Executive

Aegis Customer Support Services Private Limited · Jun 2021 – Jun 2024

Not yet confirmed
IGT Solutions

Operations Executive

IGT Solutions · Jan 2019 – Mar 2020

Not yet confirmed
OPPO India

Sales Manager

OPPO India · Jul 2016 – Jan 2019

Not yet confirmed

Skills 0 proven through work

Also works with

ReliabilityCustomer ServiceStress ManagementProcess UnderstandingSelf-Directed LearningTeam SupportService Quality AssuranceIssue EscalationProcess ImprovementMachine Learning ApplicationWorking Under PressureRapid LearningTechnical Knowledge SharingMentoring and Peer CoachingAdaptabilityCustomer Experience ManagementEmpathyCustomer EducationCustomer De-escalationWritten CommunicationSLA AdherenceFinding Customer NeedsAccount Remediation CoordinationRefund ProcessingReturns ProcessingOrder Tracking SupportOrder ProcessingVerbal CommunicationCustomer Issue ResolutionProfessional Follow-upProfessional Email WritingSpeaking ClearlyCross-Departmental CoordinationWork Planning and PrioritizationOrganizationOn-time DeliveryCustomer Request Triage and PrioritizationMultitaskingWork EfficiencyData HandlingTime ManagementAnalytical ThinkingTeamworkProblem SolvingApplication ConsistencyProduct Quality ControlAttention to DetailSOP AdherenceData TaggingData Examination

Proof of Work

Proof of Work

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Education

Bachelor of Commerce - BCom, Business/Commerce, General

G.S. College of Commerce & Economics, Near Civil Lines Thana, Jabalpur · 2016 — 2018

Data analytics, Excel,Power BI, SQL, Python

Coding Ninjas

Links

LinkedIn

linkedin.com/in/mohd-sahil-a6a113188

Contact details

Contact details

Mohd shares this with people who ask. You'll hear back either way.

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