Ritu Dulani
Aspiring Data Analyst · Ahmedabad, Gujarat, India
Contact details — on requestProof of Work — on request
Experience
L
Data Analyst
Landmark Cars · Oct 2025 – Present
- As a Data Analyst Intern at Mercedes-Benz Landmark, I automated the monthly Profit & Loss reporting pipeline using Python, cutting manual reporting effort by ~70% and eliminating data entry errors across 12+ monthly cycles.
- I engineered a web scraping solution for the dynamic VAHAN government portal, extracting and structuring 500+ vehicle registration records per month to support market analysis and inventory planning.
- Additionally, I built an Employee Productivity Dashboard in Power BI tracking KPIs for 50+ employees — enabling leadership to identify performance gaps and reduce review cycle time by 30%.
- Worked closely with the Vice President to align analytics outputs with strategic business goals, presenting monthly data-driven insights directly to C-level stakeholders.
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Data Analyst
Adani Enterprises Limited · Mar 2025 – Jul 2025
- During my internship at Adani Skills & Education, I designed and deployed 3 interactive Power BI dashboards to monitor asset utilization across 50+ skill development centres pan-India.
- My analysis revealed an average utilization rate of 60–70% across 85% of centre locations, directly informing a targeted capacity optimization initiative that helped management identify and reallocate 20% of underutilized infrastructure — resulting in measurable operational efficiency gains.
Customer Support Professional
Zomato · Sep 2022 – Feb 2023
- As a Customer Support Professional at Zomato, I specialized in resolving customer inquiries, ensuring satisfaction, and streamlining processes for seamless service delivery.
- Successfully handled high-volume queries, improved customer retention, and contributed to enhancing operational efficiency through actionable insights.
- I consistently maintained high CSAT scores through effective communication and empathetic problem-solving.
- My strong interpersonal skills ensured seamless interactions, fostering customer trust and satisfaction in every resolution.
Skills 0 proven through work
Also works with
Analytical Report CreationGap AnalysisWorkflow Automation (Spreadsheet-Based)KPI AnalysisTask AutomationPerformance Management AnalyticsPeople ManagementStakeholder ManagementExploratory Data Analysis (EDA)Web ScrapingPython DevelopmentDashboard UI Design
Proof of Work
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Education
Postgraduate Degree, Big Data Analytics
Adani Institute of Digital Technology Management · 2024
Bachelor of Commerce - BCom, commerce
Maharishi Dayanand Saraswati University, Ajmer · 2019 — 2021
Contact details
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