Raunak Sood
Assistant Manager at HDFC Bank · Ghaziabad, Uttar Pradesh, India
Results-driven banking professional with over 5+ years of experience in operations, customer relationship management, and business development at HDFC Bank Ltd. Currently working as an Assistant Manager, I specialize in delivering high-quality customer service, optimizing banking operations, and driving revenue growth through strategic cross-selling. I have consistently exceeded performance expectations, achieving 120% of business targets and generating over ₹50 lakh in business, while maintaining zero audit discrepancies. My expertise lies in process improvement, client handling, compliance adherence, and data-driven decision-making using tools like Advanced Excel and MIS reporting. With an MBA in Marketing & HR, I bring a balanced skill set combining analytical thinking and customer-centric strategies. I am passionate about enhancing operational efficiency, building long-term client relationships, and contributing to organizational growth. I am currently exploring opportunities where I can leverage my skills in banking operations, financial analysis, and business strategy to create impactful results.
Experience
Assistant Manager
HDFC Bank · Nov 2020 – Mar 2026
Social Media Marketing Intern
WMARS-NGO · Jul 2020 – Sep 2020
- Scheduled and published posts, ensuring consistent brand messaging.
- Assisted in email marketing campaigns, driving traffic to social platforms.
- Executed targeted ad campaigns, increasing lead generation by 25%.
Social Media Manager
Fantastiqo · Jul 2020 – Aug 2020
- Worked as an Graphic designer intern and social media intern ..
- Working here was an awesome experience
Marketing Team Lead
ENTREPRENEUR SUPPORT SOLUTION · Jul 2020 – Aug 2020
Digital Marketing Intern
Entrepreneur Support Solutions · Jun 2020 – Jul 2020
- Conducted market research to identify trends and opportunities.
- Analyzed the data from social media for better growth.
- Participated in brainstorming sessions for innovative ideas.
Human Resources Manager
LUDIFU (Let Us Do It For U) · May 2020 – Jul 2020
Business Development Manager
LUDIFU (Let Us Do It For U) · May 2020 – Jul 2020
Career Development Manager
My Captain · Aug 2019 – Oct 2019
Research Intern
Nerd Geek Lab · Jun 2019 – Aug 2019
- Conducted in-depth market analysis to identify growth opportunities.
- Assisted in designing surveys that improved customer feedback response rates.
- Collaborated with cross-functional teams to enhance product positioning.
Marketing Researcher
SAPster IT Consulting · Jun 2019 – Aug 2019
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Education
Master of Business Administration - MBA, Marketing and human resource
Rukmini Devi Institute of Advanced Studies · 2018 — 2020
B.COM (hons), Commerce
Amity Business School · 2014 — 2017
High School Diploma, commerce
DLF Public School Sahibabad · 2012 — 2014
Bachelor of Commerce
Amity University
Contact details
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