Rahul Nagaura

Rahul Nagaura

+•• ••••• •••••••••••@•••••.com

Business Analyst · CreditQ · 0.8 yrs

As a Business Analyst, I am driven by a strong ambition to achieve mastery, constantly seeking to deliver insightful and logically sound solutions. I thrive on autonomous work, leveraging my analytical approach to understand complex problems and contribute to impactful, forward-thinking strategies.

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Skills

Claimed

Mentoring and Peer CoachingProduct & Service KnowledgeBusiness AcumenDecision MakingProblem SolvingProcess UnderstandingReceiving and Incorporating FeedbackAgile MethodologyCustomer Experience ManagementBusiness Growth StrategyBusiness AnalysisGoogle Sheets Usage

Proof of Experience

Business Analyst

CreditQ · Jul 2026 – Present

  • Act as the main point of contact for customer issues - resolve business queries directly and coordinate with the technical team to fix product-related problems.
  • Convert customer and technical problems into clear Jira tickets and track them with engineering until they are resolved.
  • Handle requirement gathering, create user documentation, and test new features before launch (UAT) to ensure they work correctly and to catch issues early.

Growth Lead (Side Project)

Systems for sme · Feb 2026 – Present

  • Grew an Instagram presence to 10K+ organic followers with zero paid investment, driving inbound leads for the business.
  • Built a B2B lead generation funnel that converts organic followers into consulting calls through a 5-stage journey - outreach
  • nurture
  • strategy call
  • proposal
  • delivery.
  • Ran process audits for client businesses and scoped no-code automation solutions to address specific operational bottlenecks.

Product Operations Manager Intern

Ascend Capital · Jan 2026 – Feb 2026

  • Built daily reports to track key metrics and prepared the sales incentive structure, working with the IT team to automate incentive generation and remove manual calculation effort.

Proof-of-Work

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Proof of Education

Bachelor of Technology, Chemical Engineering

Indian Institute of Technology (Indian School of Mines), Dhanbad · 2022 — 2026

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