Priyanshu Kumar

I'm Priyanshu Kumar, a driven and accountable professional who takes full ownership of outcomes while pursuing ambitious goals with clarity and purpose. I balance assertiveness with genuine approachability, making it easy to build trust across teams while still driving initiatives forward with conviction. Whether working independently or collaboratively, I bring a grounded, balanced perspective — equally logical and empathetic, pragmatic and principled — to everything I do.

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Contact details — on requestProof of Work — on request

Experience

Customer Success Manager

Adobe · Feb 2021 – Present

Not yet confirmed

• Developing understanding of Adobe's Digital Media line of products and lead with value-led conversations with customers for these solutions.
• Driving up-sell & cross-sell by prioritizing accounts with highest propensity to buy by clearly defining ideal customer profile and contact them via phones & emails.
• Executing Marketing Qualified Leads with a defined SLA to maximize revenue.
• Researching customer contracts and purchasing history in Adobe's various customer management systems & external sources such as LinkedIn, ZoomInfo, etc. to figure out the expansion opportunity in an account.
• Managing the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook.
• Collaborating with Solution Specialists to maximize footprint of growing Adobe Solution streams like Adobe Sign, Substance, Stock, etc.
• Engaging as required, with the supporting functional teams to resolve issues raised by customers related to their Creative Cloud Subscriptions

Sr. Manager Business Development

Factsheet Research INC · Jun 2018 – Feb 2021

Not yet confirmed

Market Research Oriented Learning & Development Company
• Create new business opportunity by venturing in to new verticals, diversified areas and new markets.
• Manage efforts to grow new business, increase existing revenue and provide top level customer service to current accounts.
• Analyze sales routes, territories and responsibilities to ensure efficient use of time and resources.
• Analyze groups to determine sales quotas and lead initiatives to ensure sales staff meets or exceeds goals.
• Manage marketing efforts on various platforms for product and services marketing.
• Establish regular meetings with other departments to create best intra-departmental relation for smooth functioning of operation.
• Research and identify market movement, industry trends and competitor information for development of new strategies.

Sr. Manager - Business Development

Infraline Energy · Jul 2017 – Jun 2018

Not yet confirmed

Market Research and Consulting on Indian Energy Sector
• Meet industry professionals to understand their challenges and position our products as solution.
• Analyze client needs and articulate how company’s products can provide solutions to ongoing business problems.
• Manage existing high value accounts.
• Identify new ways to find prospect for the organization.
Helped extensively in generating leads for sales.
• Provide custom and analytical research for marketers who seek a deeper understanding of their target consumers
• Ensure businesses have appropriate sales support and customer service.
• Recruit, train and mentor Sales Associates.