Academy operations
Sportsweb- Football Academy · Jul 2023 – Present
- Attendance & fee collection
- Front desk & parent Relations
- Sports events management
Preetica Biswas
+•• ••••• •••••••••••@•••••.com
Academy operations · Sportsweb- Football Academy · 10.2 yrs
I am a dedicated operations professional with over a decade of experience, driven by a deep sense of empathy and a collaborative spirit. I excel at fostering supportive environments where patience and approachableness pave the way for effective teamwork and streamlined processes, always prioritizing a positive and kind approach to achieving our goals.
- Bangalore
- Open to Bangalore
- On-site
Skills
Claimed
AdaptabilityWork Planning and PrioritizationInterpersonal SkillsTrustworthinessSuccession Planning & Knowledge TransferMentoring and Peer CoachingOrganic GrowthMarket SegmentationDigital Marketing StrategyTarget Audience AnalysisWebsite StrategyGoogle Ads Campaign Execution
Proof of Experience
Sr. Associate - Subtitle Defect Correction, Quality Operations
Amazon Prime Video · Sep 2023 – Aug 2025
- Reviewing and correcting subtitles for content accuracy.
- Identifying and reporting issues related to subtitles, such as errors, omissions, or sync problems.
- Working with standard operating procedures and guidelines to ensure consistent quality.
- Collaborating with other teams, such as program, business, and tech teams, to resolve issues and improve processes.
Operations
Wagatail pet grooming · Jan 2020 – Jan 2023
- Managing customers across bangalore, providing quality service, customer retention, selling products
Senior Executive- Online Reputation Management
Swiggy (Bundl Technologies Pvt Ltd) · Jan 2018 – Jan 2019
- Managing all customer queries related to the brand on Facebook, Twitter and Google Play Store
- Customer Retention
- Handling all customer queries on an immediate basis and resolvong their issues in the best possible manner.
- Maintaining the brands online reputation.
Implementation Consultant
Regalix · Jan 2018 – Apr 2018
- Client onboarding & product integration for US market
Team Lead
Realbridge e-Marketing Solutions · Jan 2014 – Jan 2017
- Creating quality content on a regular basis (SEO articles, website maintenance, blogs, email marketing and conceptualizing ideas for Social Media)
- Worked closely with Google Analytics to study customer behaviour.
- Drove growth through SEO content and link building strategies.
- Compile weekly, seasonal and annual performance reports to maintain marketing effectiveness.
Sr. Customer Service Associate
First source · Jun 2014 – Sep 2014
- Assisting clients in UK with their car insurances
Proof-of-Work
No completed sessions yet. Anything Preetica finishes shows up here with the evidence behind it.
Proof of Education
Bachelor of Arts, Communicative English
MG University - St. Teresa's College, Kochi · 2009 — 2012
CBSE (XII Std), Bio-Maths
Bhavan's, Girinagar · 2007 — 2009
CBSE (X Std), General Studies
Bhavan's, Eroor · 2005 — 2007
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