Pradnya Zore

Pradnya Zore

Associate at TP · Mumbai, Maharashtra

I'm Pradnya Zore, an Associate at Teleperformance Global Services with a passion for delivering thoughtful, people-first solutions in every interaction. I bring a collaborative and empathetic approach to my work, ensuring that both colleagues and clients feel genuinely heard and supported, while my diligence and attention to detail keep outcomes precise and reliable. Flexible and grounded, I thrive in dynamic environments where human connection and careful execution go hand in hand.

Work style

remote, onsite

Contact details — on requestProof of Work — on request

Experience

T

Associate

Teleperformance Global Services · Nov 2018 – Aug 2020

Not yet confirmed
  • “I worked as an Associate in the onboarding team at Teleperformance.
  • My role involved verifying customer information, ensuring accurate data entry, and supporting the onboarding process.
  • I was also responsible for monitoring transactions and identifying any discrepancies or unusual patterns.
  • Whenever I found issues, I investigated them and escalated complex cases to the relevant team.
  • This role required strong attention to detail, adherence to compliance processes, and maintaining data accuracy.
  • Through this experience, I developed analytical skills, problem solving ability, and the capability to handle sensitive information efficiently.”

Skills 0 proven through work

Also works with

Tabular Data Cleaning & ValidationMentoring and Peer CoachingCustomer De-escalationSLA AdherenceCross-Departmental CoordinationCustomer Issue ResolutionClient OnboardingEmail Correspondence ManagementTelephone CommunicationSOP AdherenceIssue EscalationData Discrepancy InvestigationBank Transaction ProcessingFinancial Data EntryKYC Processing

Proof of Work

Proof of Work

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Education

Masters of science in fianance , Finance + Technology

University of Mumbai · 2024 — 2026

Bachelor of Commerce, Business/Commerce, General

Yashwantrao Chavan Maharashtra Open University · 2020 — 2023

Contact details

Contact details

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