Piyush Garg

As a Program Manager in Gen AI Growth, I am driven by a strong sense of ambition and accountability, always seeking to deliver impactful results. My approach is highly pragmatic and logical, leveraging insightful analysis and diligent execution to autonomously drive growth initiatives.

Experience

Program Manager | Gen Al - Growth U.S.

Pocket FM · Feb 2026 – Jun 2026

Not yet confirmed

• Reduced production TAT by 15% and content creation costs by 10% by building GenAl powered workflow automation.
• Improved usable Al generated content from 60% to 80% through prompt optimization frameworks and structured quality control systems.
• Hired 40+ new hires within 2 weeks through a high volume recruitment engine generating 200+ daily outreach touchpoints, reducing time to hire by 30%.

Product Specialist | Google Ads

Google · Jul 2023 – Aug 2025

Not yet confirmed

• Managed a $40M+ advertiser portfolio, maintaining 98% advertiser satisfaction while ensuring policy compliance and zero revenue loss.
• Analyzed 200+ recurring escalations and built prevention frameworks that reduced repeat policy escalations by 25%.
• Co-led rollout of Policy Assist, an Al-powered troubleshooting platform that improved troubleshooting specialist productivity by 18% globally.
• Collaborated with Product, Sales, Trust & Safety, and Operations teams to redesign workflows, reducing TAT by 12%.
• Trained 20+ specialists on data-driven decision making and operational workflows, improving accuracy by 30% MoM.

G

Content Strategist

Google Play Store · Dec 2024 – May 2025

Not yet confirmed

• Led editorial and content strategy for IPL, WPL, and Champions Trophy, reaching 30M+ users.
• Owned Week It Was, one of Play Store's top performing cricket content series, recognized with peer bonus by leadership and shared with the Global Head of Play.
• Partnered with JioHotstar & BCCI for integrated campaigns that increased Cricket Hub retention by 15%+.

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Co Founder & CMO

Fiend · Jun 2022 – Jun 2023

Not yet confirmed

• Built a modern luxury apparel brand from the ground up, figuring operations, customer acquisition, and brand from 01.
• Achieved 85% repeat customer engagement through community-led growth, customer experience, and brand positioning.
• Scaled customer acquisition with zero paid marketing spend, leveraging influencer partnerships, customer referrals, and organic word of mouth channels.