Pavithra
Experience
Technical Support Associate
Firstsource · Oct 2025 – Dec 2025
- Worked as a Technical Support Associate at Firstsource, providing customer support by resolving technical issues and addressing service-related queries.
- Assisted users through effective troubleshooting, documented resolutions, and ensured timely issue resolution.
- Collaborated with teams to enhance customer satisfaction and service quality.
- This role strengthened my communication, problem-solving, customer handling, and multitasking skills in a fast-paced professional environment.
Artificial Intelligence Intern
Teknowgrade · Sep 2025 – Nov 2025
- Completed an Artificial Intelligence internship at Teknowgrade, where I gained practical experience in machine learning and data analytics.
- Developed and trained ML models, performed data cleaning and preprocessing, and evaluated model performance using Python and Scikit-learn.
- Worked on automating workflows and deriving insights from data-driven solutions.
- This experience strengthened my analytical thinking, problem-solving abilities, and understanding of machine learning concepts and real-world AI applications.
Artificial Intelligence Intern
Teknowgrade Pvt Ltd · Sep 2025 – Nov 2025
- • Developed and evaluated predictive models using Python and Scikit-learn for various machine learning projects.
- • Conducted data cleaning, preprocessing, and feature engineering to ensure high-quality datasets for model training.
- • Collaborated on AI-based solutions, applying machine learning concepts to derive actionable insights from data.
Full Stack Development Intern
Takeit Smart · May 2024 – Jul 2024
- Completed a Full Stack Web Development internship at Takeit Smart, gaining hands-on experience in building responsive web applications.
- Developed user-friendly frontend interfaces and backend APIs using JavaScript and Node.js.
- Worked with database integration, debugging, and testing while collaborating on real-world projects, enhancing problem-solving, teamwork, and software development skills.
Full stack web development intern
Take it smart (OPC) Private Limited · May 2024 – Jul 2024
- • Developed responsive web applications using HTML, CSS, and JavaScript, ensuring a user-friendly experience.
- • Assisted in backend functionality with Node.js and REST APIs for efficient client-server communication.
- • Collaborated with team members to design, test, and debug features, enhancing overall application performance.
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Education
Master of Computer Application, Computer Application
CMR UNIVERSITY · 2019 — 2023
Bachelor of Computer Application, Computer Application
EAST POINT COLLEGE OF HIGHER EDUCATION · 2018 — 2019
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