
Junior Operations Analyst
Remote Quill · May 2025 – Present
- • Handle 20+ client requests each week, collect their requirements, and follow up until tasks are completed using Jira and Slack
- • Build and update weekly reports in Excel and Google Sheets for 5+ team members, making sure information is accurate and up to date
- • Work with different teams to get tasks done, keep everyone updated on progress, and flag issues early to avoid delays
- • Keep task boards organized and write step-by-step guides (SOPs) to help the team work more smoothly
- • Help improve product features by fixing small issues in dashboards and user interface using VS Code and basic React




