Omkar Patel
I am a UX Designer with 5 years of experience, driven by a curious and ambitious spirit to master my craft and deliver insightful, user-centric solutions. My empathetic approach ensures I deeply understand user needs, taking full accountability for creating impactful and practical experiences.
Experience
UX Designer - Contract
Xflow Payments · Sep 2025 – Mar 2026
- Led user research and translated insights into a segmented homepage widget system spanning 3 personas and 4 lifecycle states, using Figma and PostHog analytics, driving data-driven gains in user engagement.
- Spearheaded end-to-end design of an AI Help Assistant, defining complex user journeys and escalation flows, using Figma and conversational UX patterns, aligning with Product and Engineering stakeholders.
- Designed a scalable referral program with multi-filter tracking and a calendar-month rewards cycle, using Figma, driving stakeholder alignment with Product leadership on rollout, cutting CAC by 89%.
- Shipped a Zoho Books integration flow automating invoice imports, using Figma and cross-functional stakeholder workshops, eliminating manual workflow friction for enterprise SMB customers.
- Directed a 6-person cross-functional team in an Agile sprint format at an internal AI Hackathon, rapidly prototyping a Sanctions Screening Platform using Figma and Cursor, within an 8-hour build window.
UX Designer (Contract)
Xflow · Sep 2025 – Mar 2026
- • Architected a segmented homepage widget system for three user personas across four lifecycle states, enhancing dashboard engagement.
- • Spearheaded the design of an AI Help Assistant, projected to reduce manual support tickets by 70%.
- • Designed a referral program that cut customer acquisition costs by 89% through innovative tracking features.
- • Directed a cross-functional team at an internal AI Hackathon, delivering a prototype in just eight hours.
UI/UX Designer – Intern
Homeville Consulting · Mar 2025 – Jul 2025
- Restructured a complex financial workflow for loan document storage used by credit executives, using Figma and task-flow mapping from user research, reducing upload time by 30%.
- Designed a Loan Monitoring System with risk-flagging dashboards for portfolio managers, using Figma and data-driven density studies to support risk visibility, reducing NPAs by 40%.
- Built a Cash Flow Dashboard surfacing inflow/outflow trends and forecast variance, using Figma and information architecture principles, enabling data-driven financial decision-making for lending teams.
UI UX Design Intern
Homeville Group · Mar 2025 – Jul 2025
- • Restructured loan document storage workflow for credit executives, reducing average upload time by 30%.
- • Designed a Loan Monitoring System with risk-flagging dashboards, projected to reduce NPAs by 40%.
- • Developed a Cash Flow Dashboard to enhance financial decision-making for lending teams.
Junior Industrial Designer
Relfor Labs Pvt. Ltd. · Jul 2024 – Oct 2024
- Redesigned injection mold geometry for a structural component, using Fusion 360 and DFM analysis, cutting steel consumption by 30% per unit.
- Developed modular split keyboard layouts with reconfigurable key clusters, using Rhino 3D and ergonomic studies, improving typing posture and shortening assembly time.
Industrial Design Intern
Ador Welding Ltd. · Jan 2024 – Jun 2024
- Led end-to-end design of an industrial Wire Feeder unit from research to CMF, using Fusion 360, KeyShot, and contextual inquiry with shop-floor welders, improving welder productivity by 60%.
- Conducted field UX research across 4 welding sites, using contextual inquiry and task analysis, informing control-panel redesign recommendations adopted by the engineering team.
Graphic Designer
Beep App · Feb 2019 – Jul 2019
Graphic Designer
Eventbeep (Now Beep) · Feb 2019 – Jul 2019
- Designed 10+ social media creatives using Illustrator and Photoshop, driving a 40% increase in engagement tracked via platform analytics.
- Executed print and digital campaigns for 15+ events, using Illustrator and Photoshop, delivering consistent brand identity across assets.
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Education
M.Des, Product Design
MIT Institute of Design · 2022 — 2024
B.Tech, Metallurgical Engineering
College of Engineering Pune (COEP) · 2017 — 2021
Certification: UI UX Design Bootcamp, UX Research, Interaction Design, Design Systems
UpGrad · 2025 — 2025
Certification: Visual Elements of User Interface Design, Visual Hierarchy, Typography, UI Composition
California Institute of the Arts · 2023 — 2023
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