NS

Noman Shaikh

Open to

Ahmedabad · Gandhinagar

Work style

remote, onsite, hybrid

Contact details — on requestProof of Work — on request

Experience

S

Technical Consultant (Senior Software Engineer)

Streebo Inc. · Mar 2020 – Present

Not yet confirmed
  • Architected and deployed enterprise-grade Conversational Al chatbots using IBM Watson Assistant and Watson Discovery for NLU-powered FAQ automation, integrating knowledge bases via Discovery Collections and relevancy-tuned search.
  • Built and fine-tuned models on IBM watsonx.ai for custom NLP classification tasks, leveraging foundation models for enterprise document processing and summarization pipelines.
  • Designed Microsoft CLU (Conversational Language Understanding) intents and entity models within Azure Al Language Studio; integrated CLU endpoints with Azure Bot Framework for multi-turn dialog management.
  • Deployed full-stack voice bot solutions using Twilio Voice (TwiML, Twilio Studio flows) and Telnyx SIP trunking, integrating STT/TTS pipelines for real-time telephony Al interactions.
  • Implemented ElevenLabs voice synthesis for ultra-realistic voice personas in enterprise voice bots, customizing voice cloning for brand-aligned customer experiences.
  • Built Amazon Connect contact center Al solutions integrating Amazon Lex bots, Lambda functions, and Amazon Q for agent assist; automated call routing and post-call analytics pipelines.
  • Leveraged AWS Bedrock to orchestrate multi-LLM workflows (Claude, Titan, Llama 2) for RAG-based enterprise knowledge retrieval, A/B testing model responses for production accuracy.
  • Integrated Google Gemini Pro and Dialogflow CX agents for GCP-hosted conversational solutions; designed fulfillment webhooks and multi-language NLP pipelines.
  • Delivered multi-channel bot deployments across Web, WhatsApp, Facebook Messenger, MS Teams, Slack, and SMS using Azure Bot Framework, IBM Watson Integrations, and Twilio Messaging APIs.
  • Built advanced Conversational Al systems integrating GPT-4 via Azure OpenAI APIs and Azure Al Bot Service, driving customer operational efficiency by 30%.
  • Architected backend data processing pipelines and automated workflows using Python (Django) and serverless cloud infrastructure replacing resource-heavy legacy systems.
  • Leveraged Azure Cosmos DB and AWS DynamoDB to manage and optimize high-throughput transaction logs for enterprise-grade applications.
  • Led cross-functional engineering squads as a trusted technical advisor, delivering high-performance cloud integrations and scalable microservices on schedule.
M

Python Developer (Intern)

Mexgen Technologies · Aug 2019 – Mar 2020

Not yet confirmed
  • Developed backend systems and custom application features using Python (Django framework).
  • Applied scripting practices to orchestrate seamless data loading, preprocessing, and backend API routes.

Skills 0 proven through work

Also works with

Expense Tracking System DevelopmentCall Center Query AnalysisMicrosoft Teams IntegrationAmazon Connect UsageAmazon Q UsageCustomer Relationship BuildingETL Pipeline DevelopmentApplication DeploymentReceiving and Incorporating FeedbackIterative Problem SolvingAdaptabilityRisk and Controls AssessmentData Flow DesignExplainable AIAI ConsultingMentoring and Peer CoachingAI Solution ImplementationProcess ImprovementCustomer Retention and Churn PreventionAI Workflow AutomationCost-Saving Initiative ManagementCustomer Issue ResolutionUser-Centered DesignTeamworkModel Fine-TuningHealthcare Management System DevelopmentE-commerce Domain KnowledgeFintech Domain KnowledgeAI Solution DesignMemory ManagementPostgreSQL Database UsageREST API Endpoint DevelopmentN+1 Query Identification and ResolutionDatabase Query OptimizationMicrosoft ExcelOpenPyXL Library UsageData ExportData TransformationInput Validation ImplementationFile Upload HandlingCRUD OperationsAPI Response Contract DesignData ModelingDjango REST Framework DevelopmentBackend DevelopmentFinancial Report PreparationDjango Web FrameworkPython DevelopmentAI Hallucination DetectionConfidence Scoring and Uncertainty BucketingNatural Language GenerationFAQ Automation DesignTest DocumentationModel Performance ImprovementPrompt EngineeringSynthetic Data GenerationTraining Data CreationEdge Case IdentificationModel Training ExecutionUAT Sign-offFallback Mechanism DesignUser FlowsUser Pain PointsRequirements AnalysisMicroservices ArchitectureAPI Authentication ImplementationAPI IntegrationNLP Application DevelopmentRetrieval-Augmented GenerationMeta Developer PlatformKnowledge Base Design & ManagementAI Platform DevelopmentLarge Language Model DevelopmentIBM Watson AssistantAWS DeploymentAzure AI Services IntegrationGenerative AI ApplicationCustom Voice Assistant DevelopmentChatbot DevelopmentCloud ComputingConversational UX DesignArtificial Intelligence Fundamentals

Proof of Work

Proof of Work

Noman shares this with people who ask. You'll hear back either way.

Education

Bachelor, Computer Application

BAOU · 2021 — 2024

12th, Science

Vishwabharti High School · 2014 — 2015

Contact details

Contact details

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