Neelam Adsul

Neelam Adsul

+•• ••••• •••••••••••@•••••.com

Business Operations & Executive Support | Helping Founders Stay Organised and Keep Priorities Moving | HR & Administration | International Client Coordination | 9+ Years’ Experience · 9.5 yrs

As a Business Operations Manager, I am deeply committed to fostering highly organized and meticulously structured environments, driven by a strong sense of accountability and integrity. My approach is rooted in diligence, ensuring that all processes, from SOP development to payroll administration, are executed with a logical, principled framework. I thrive on optimizing systems to achieve operational excellence and uphold the highest standards.

  • Mumbai
  • Open to Mumbai · Pune · Dubai
  • Remote, Hybrid, On-site

Ask about Neelam

Skills

Claimed

Taking OwnershipStrategic AlignmentMultitaskingClient Deliverables ManagementService Quality AssuranceWork EfficiencyOrganizationGoal AchievementProject Status CommunicationSpeaking ClearlyInformation ResearchEmpathy

Proof of Experience

Business Operations Manager

Tasks Expert · Jan 2022 – Jun 2026

  • Managed business operations across HR, administration, client coordination and finance support, while providing executive and operational support to the CEO.• Supported the CEO with management reports, business updates, documentation and follow-up on operational priorities.• Oversaw daily operations, team coordination, workforce planning and task allocation to support timely service delivery.• Managed recruitment, onboarding, employee engagement and HR administration.• Coordinated with international clients on service requirements, onboarding, billing and ongoing operational matters.• Supported budget planning, invoicing, payment follow-ups, reconciliations and vendor coordination.• Coordinated GST/TDS-related documentation and compliance records with relevant stakeholders.• Prepared and managed contracts, DocuSign workflows and business documentation.• Tracked team performance through KPIs, KRAs and operational reports to support management decisions.• Used Zoho Books, Zoho CRM, ClickUp, Keka, Microsoft Office and Google Workspace to manage records, workflows and reporting.

Account Assistant

BZ Fitness Lounge · Jan 2014 – Aug 2017

  • Handled accounts and administrative support at Fitness Lounge, including payment tracking, expense records, billing and day-to-day documentation.
  • Assisted with membership records, customer enquiries and routine coordination to support smooth daily operations.

Customer Support

Destimoney Securities Pvt. Ltd · Apr 2012 – Dec 2012

  • Handled inbound and outbound customer calls, addressed enquiries, resolved concerns and maintained accurate interaction records.
  • Consistently met daily service targets while following company processes and delivering professional customer support.
Sutherland

Customer Support

Sutherland · Jun 2011 – Apr 2012

  • Handled inbound and outbound customer calls, addressed enquiries, resolved concerns and maintained accurate interaction records.
  • Consistently met daily service targets while following company processes and delivering professional customer support.

Proof-of-Work

No completed sessions yet. Anything Neelam finishes shows up here with the evidence behind it.

Proof of Education

Bachelor of Commerce

B. K. Birla Night College, Kalyan

A Proof CV — one profile, kept current, with the proof attached. Back to the portal