Specialist Analytics & Insights
Deloitte · May 2025 – Oct 2026
- Played a pivotal role in driving Business Intelligence, data analytics, and actionable insights at Deloitte, focusing on reporting automation, operational efficiency, and data-driven decision-making.
- - **Dashboard Development & Automation:** Engineered and maintained dashboards and reporting solutions using Power BI, Tableau, and Salesforce to improve reporting accuracy, streamline workflows, and provide timely visibility into business performance.
- - **Power BI & Data Security:** Designed and developed Power BI dashboards to track KPIs, monitor growth trends, and identify business opportunities, leveraging data modelling, DAX measures, and Row-Level Security (RLS) to ensure accurate and secure, role-based reporting.
- - **Tableau Analytics:** Developed Tableau dashboards to visualize business performance, monitor key metrics, and communicate insights through interactive data visualizations.
- - **Salesforce Reporting & Access Management:** Developed and maintained Salesforce dashboards and reporting solutions, supporting access management, data visibility, and ongoing reporting requirements.
- - **Business & Performance Analysis:** Analysed business and customer data to identify trends, performance gaps, and growth opportunities, translating findings into actionable insights for stakeholders.
- - **Process Standardization & Documentation:** Created Standard Operating Procedures (SOPs), process documentation, and training materials to standardize reporting workflows, improve knowledge sharing, and strengthen cross-functional collaboration.
- _ **Statistical Analysis & Service-Line Insights: Conducted statistical analysis across two service lines to evaluate relationships, identify trends and correlations, and generate data-driven insights to support business planning and strategic decision-making.
