Nagaraju Mangali
Experience
Process Associate - Digital Marketing
APTROID CONSULTING(India) PVT. LTD · Mar 2025 – Jun 2026
- Managed end-to-end execution of digital advertising campaigns, including Performance Campaigns, Promo Campaigns, Predisposition Campaigns, and Book Pub Campaigns.
- Built and launched advertising campaigns under advertiser accounts using the internal campaign management platform, Maverick.
- Performed campaign optimization activities through the Workflow tool, including budget modifications, bid adjustments, CPA goal updates, and flight date extensions to improve campaign performance and delivery.
- Conducted campaign pacing analysis and performance monitoring to ensure campaigns met KPIs, delivery goals, and client requirements.
- Generated and analyzed discrepancy reports to identify delivery gaps, performance inconsistencies, and optimization opportunities for improved campaign efficiency.
- Collaborated with Coordinator Teams, Client Success Managers (CSMs), and internal stakeholders to receive campaign requirements, validate campaign details, and ensure seamless workflow execution.
- Managed campaign trafficking, setup, optimization, reporting, troubleshooting, and quality assurance processes in a fast-paced ad operations environment.
- Handled multiple campaigns simultaneously while maintaining high accuracy, operational efficiency, and adherence to client timelines.
Process Executive
IVY COMPTECH PRIVATE LIMITED · Jan 2024 – Dec 2025
- Resolve customer and internal queries related to account management.
- Provide timely and professional support by investigating issues, identifying discrepancies, and coordinating with relevant teams for resolution.
- Maintain accurate and up-to-date customer account information and generate detailed reports.
- Escalate complex or unresolved issues to the appropriate teams and follow up until resolution.
- Collaborate effectively with internal teams to improve issue resolution, maintain service quality, and deliver a positive customer experience.
- Apply excellent communication, problem-solving, active listening, attention to detail, and customer service skills consistently.
Process Executive
COGNIZANT TECHNOLOGY SOLUTIONS · Sep 2021 – Dec 2023
- Conducted quality assurance (QA) checks and business verification to validate business eligibility and authenticity before Google Maps listing publication.
- Reviewed and validated business listings, profile information, and supporting data against established quality guidelines and verification standards.
- Processed high volumes of business verification cases while maintaining accuracy, productivity, and quality benchmarks.
- Maintained accurate records of quality checks, verification outcomes, escalations, and case resolutions for reporting and audit purposes.
- Collaborated with internal teams to resolve verification issues and improve data quality, process compliance, and operational efficiency.
Community Influencer Internship
UNSCHOOL LEARNING · Dec 2020 – Mar 2021
- Motivated students to enroll in the Unschool learning courses and responsible for bringing ROI to the company.
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Education
MBA, FINANCE
ST. JOHN'S INSTITUTE OF SCIENCE &TECH · 2020 — 2022
BACHELOR, COMMERCE- HONOUR
AURORA DEGREE AND PG COLLEGE · 2017 — 2020
INTERMEDIATE, MEC
NARAYANA JUNIOR COLLEGE · 2015 — 2017
SECONDARY SCHOOL, EDUCATION
BHASHYAM PUBLIC SCHOOL · 2014 — 2015
Contact details
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What drives their work
The Operator
Ensures systems run smoothly and efficiently.
Nagaraju's superpower
You excel at maintaining high accuracy and operational efficiency across complex, data-driven processes.
How Nagaraju works
You are well-suited for roles that require meticulous execution and adherence to established procedures within a team-oriented environment.
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