NagaJyothi

Proof of Experience

RFgen Software · Nov 2025 – Jul 2026

Worked as the main link between business teams and tech teams across 5 different ERP systems.
Worked with business teams and tech consultants to collect and write clear requirements for ERP projects across SAP, Oracle, JD Edwards, Deltek, and D365.
Wrote functional specs, BRDs, and process documents used by the dev and implementation teams.
Reviewed workflows to find gaps and problems, and suggested fixes that matched business goals.
Coordinated UAT with stakeholders to make sure the final product matched what was asked for.
Tested ERP software manually to check it worked the way the business requirements said, before go-live.
Handled high-priority issues in Jira, found the root cause, and worked with developers to fix them within SLA time.
Used Power Query to look at business data and share useful findings with stakeholders.
Kept project documents organized in Confluence and SharePoint so teams could find them easily.

Tata Consultancy Services · Jul 2022 – Oct 2025

Acted as the main point of contact between business units and tech teams on large ERP projects.
Led requirements gathering from different business teams for large ERP projects across SAP, Oracle, and D365.
Wrote BRDs, specs, and user stories that turned business goals into clear requirements for developers.
Did workflow and gap analysis, and shared findings with business and IT leaders.
Planned and ran UAT, tracked issues, and got sign-off from stakeholders before go-live.
Tested ERP releases manually, found defects, and worked with developers to fix and confirm them before go-live.
Fixed high-priority issues in Jira using root cause analysis, which helped reduce repeat problems.
Used Power Query to clean and check business data, so reports and requirements stayed accurate.
Ran regular meetings with stakeholders to gather requirements and share project updates.

Tata Consultancy Services · Jul 2018 – Jun 2022

Helped collect and document requirements from consultants and stakeholders on SAP and Oracle projects.
Reviewed ERP workflows to find gaps and suggested practical fixes to project teams.
Wrote BRDs, SOPs, and meeting notes, and kept documents organized in Confluence and SharePoint.
Coordinated manual testing of ERP systems to check everything worked before release.
Managed issues and escalations in Jira, finding root causes and fixing them within SLA time.
Tracked project milestones, SLA targets, and risks to support on-time delivery.

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Karnataka University · 2015 — 2018