Manoj Kandan

With over three decades as a Lead UI/UX Designer, I am driven by a profound curiosity and an empathetic approach to understanding human behavior, allowing me to craft truly intuitive and impactful digital experiences. My pursuit of mastery is fueled by an idealistic vision for user-centric solutions, where I leverage my autonomy and insightfulness to create designs that genuinely resonate.

Experience

H

Lead UI/UX Designer

Human Factors Research & Design · Feb 2025 – May 2026

Not yet confirmed

• Architected end-to-end UX research protocols including usability testing, behavioral analytics, and heuristic evaluation to optimize enterprise AI products.
• Designed agentic AI conversational interfaces leveraging Figma and advanced prompt and interaction design principles to enable context-aware Human-AI interactions.
• Spearheaded cross-functional collaboration with AI researchers, product managers, and engineers to translate complex AI capabilities into intuitive enterprise workflows.
• Engineered AI-powered intranet applications using Figma and FigJam, improving employee productivity by 30%+ across global teams.
• Orchestrated robust enterprise design systems and frameworks ensuring WCAG accessibility, information architecture, and governance compliance.
• Championed AI product strategy and roadmap planning by leveraging user research insights and aligning design initiatives with overarching business objectives.

S

Lead UI/UX Designer — Human Factors Research & Design

Samsung R&D Institute · Feb 2025 – May 2026

Not yet confirmed

• Led end-to-end UX research including usability testing, behavioral analytics, and heuristic evaluation for enterprise AI products.
• Designed agentic AI conversational interfaces enabling context-aware Human-AI interactions.
• Partnered with AI researchers, product managers, and engineers to translate complex AI capabilities into intuitive workflows.
• Designed AI-powered intranet applications, improving employee productivity by 30%+.
• Established enterprise design frameworks ensuring WCAG accessibility and governance compliance.
• Contributed to AI product strategy and roadmap planning aligned with business objectives.

H

User Experience Designer

Human Factors Research & Design · Feb 2025 – May 2026

Not yet confirmed

• Led end-to-end UX research including usability testing, behavioral analytics, and heuristic evaluation for enterprise AI products.

Lead UX designer

Human Factors Research & Design (HFR&D) · Jan 2025 – May 2026

Not yet confirmed

• As a Lead UX Designer at Human Factors Research & Design, I specialize in creating engaging AI chat interfaces and enhancing internal applications.
• My work focuses on intuitive design and improving usability, which significantly boosts employee productivity.
• Collaborating with teams at Samsung R&D, I leverage user-centered design principles to deliver impactful solutions.

Lead User Experience Designer

Samsung R&D Institute India - Bangalore · Jan 2025 – May 2026

Not yet confirmed

• Lead end-to-end UX research including usability testing, behavioral analytics, and heuristic evaluation.
• Designed agentic AI conversational interfaces enabling context-aware Human-AI interactions.
• Partnered with AI researchers, product managers, and engineers to translate complex AI capabilities into intuitive workflows.
• Designed AI-powered intranet applications improving employee productivity by 30%+.
• Established enterprise design frameworks ensuring accessibility (WCAG) and governance compliance.
• Contributed to AI product strategy and roadmap planning aligned with business objectives.

Senior User Experience Designer

Element K · Jun 2024 – Jan 2025

Not yet confirmed

S

Senior UI/UX Designer

Skillsoft Software Services · Jun 2024 – Jan 2025

Not yet confirmed

• Directed UX strategy and product design for Percipio, an enterprise learning SaaS platform utilized by millions of global users.
• Accelerated platform adoption and reduced user friction by 25% through rigorous usability testing and iterative prototyping optimization.
• Revitalized user engagement and retention by implementing personalized UX flows and comprehensive information architecture redesigns.
• Integrated secure interface design standards within Figma to meet strict enterprise compliance and data-protection requirements.
• Aligned the core UX roadmap with key performance indicators and revenue goals through active collaboration with product leadership.

S

Senior User Interface Designer

Skillsoft Software Services · Jun 2024 – Jan 2025

Not yet confirmed

• Directed UX strategy for Percipio, an enterprise learning SaaS platform.
• Reduced user friction by 25% through usability testing and iterative design optimization.
• Improved engagement and retention through personalized UX flows and information architecture redesign.
• Integrated secure interface design to meet enterprise compliance and data-protection requirements.
• Collaborated with product leadership to align the UX roadmap with KPIs and revenue goals.

Lead Technician

Encora Inc. · Jan 2023 – May 2023

Not yet confirmed

• Lead UX strategy for enterprise cybersecurity platform serving global clients.
• Conducted qualitative and quantitative research to improve adoption and usability.
• Optimized multi-step security workflows using data-driven design insights.
• Designed accessible dashboards enhancing clarity, trust, and compliance.

E

Technical Lead, UI/UX

Encora · Jan 2023 – May 2023

Not yet confirmed

• Spearheaded UX strategy and end-to-end product design for an enterprise cybersecurity platform serving global client networks.
• Executed qualitative and quantitative user research initiatives using advanced testing methodologies to drive product adoption and usability.
• Optimized complex, multi-step security workflows by translating data-driven design insights into intuitive B2B user interfaces.
• Designed fully accessible enterprise dashboards in Figma that enhanced data clarity, user trust, and regulatory compliance.

E

Lead Technician

Encora (Client: Bugcrowd) · Jan 2023 – May 2023

Not yet confirmed

• Led UX strategy for enterprise cybersecurity platform serving global clients.
• Conducted qualitative and quantitative research to improve adoption and usability.
• Designed accessible dashboards enhancing clarity, trust, and compliance.

Technical Lead, UI/UX

Mindtree · Nov 2020 – Sep 2022

Not yet confirmed

• Engineered enhanced dashboard usability and complex financial data visualization for enterprise investment platforms.
• Drove iterative UX improvements based on continuous usability metrics analysis and key stakeholder insights.
• Delivered impactful UX strategy presentations to senior leadership and international global stakeholders.
• Streamlined complex regulatory workflows through modern information architecture, improving compliance and operational clarity.

Technical Lead UX

Mindtree · Nov 2020 – Sep 2022

Not yet confirmed

• • User Experience leads for Client WBG (World Bank).
• • Created eye catching and functional digital design concepts across various platforms to strengthen company brand and identity.
• • Presented UX designs and solutions to senior staff, evangelizing for user-centric design decisions.
• • Analyzed user feedback to influence future UX updates, ameliorating user concerns and pain points during subsequent patch cycles.
• • Performed manual testing on UX design elements and complete UX designs, authoring feedback reports for use in future updates.
• • Resolved Ux problems, improved operations and provided exceptional client support.
• • Developed team communications and information for client meetings.
• • Increased customer satisfaction by resolving ux Problems issues.
• • Lead product team in delivery of different project, resulting in customer satisfaction.

Lead Technician

Mindtree · Nov 2020 – Sep 2022

Not yet confirmed

• Enhanced dashboard usability and financial data visualization for investment platforms.
• Led iterative UX improvements based on usability metrics and stakeholder insights.
• Presented UX strategy to senior leadership and global stakeholders.
• Streamlined regulatory workflows ensuring compliance and operational clarity.

W

Lead Technician

World Bank Group · Nov 2020 – Sep 2022

Not yet confirmed

• Engineered enhanced dashboard usability and complex financial data visualization for enterprise investment platforms.
• Drove iterative UX improvements based on continuous usability metrics analysis and key stakeholder insights.
• Delivered impactful UX strategy presentations to senior leadership and international global stakeholders.
• Streamlined complex regulatory workflows through modern information architecture, improving compliance and operational clarity.

B

User Interface Consultant

British Telecom · Feb 2020 – Aug 2020

Not yet confirmed

• Maximized task completion rates by 22% through rigorous usability testing and user journey optimization.
• Crafted responsive telecom billing and customer support platforms using advanced prototyping and design systems.
• Strengthened platform accessibility compliance and multi-device interaction design across varied enterprise environments.

V

Senior Consultant, UI/UX

Virtusa Polaris · Feb 2020 – Aug 2020

Not yet confirmed

• Maximized task completion rates by 22% through rigorous usability testing and user journey optimization.
• Crafted responsive telecom billing and customer support platforms using advanced prototyping and design systems.
• Strengthened platform accessibility compliance and multi-device interaction design across varied enterprise environments.

Senior User Experience Consultant

Virtusa · Feb 2020 – Aug 2020

Not yet confirmed

• • User Experience leads for Client BT (British Telecom).
• • Created eye catching and functional digital design concepts across various platforms to strengthen company brand and identity.
• • Presented UX designs and solutions to senior staff, evangelizing for user-centric design decisions.
• • Analyzed user feedback to influence future UX updates, ameliorating user concerns and pain points during subsequent patch cycles.
• • Performed manual testing on UX design elements and complete UX designs, authoring feedback reports for use in future updates.
• • Worked with application customers to understand needs and provide good service.
• • Monitored social media and online sources for industry trends.
• • Developed team communications and information for client meetings.
• • Increased customer satisfaction by resolving ux Problems issues.
• • Lead product team in delivery of different project, resulting in customer satisfaction.

V

User Interface Consultant

Virtusa Polaris · Feb 2020 – Aug 2020

Not yet confirmed

• Improved task completion rates through usability testing and journey optimization.
• Designed responsive telecom billing and customer support platforms.
• Strengthened accessibility and multi-device interaction design.

Information Technology Associate

Tech Mahindra · Oct 2015 – Oct 2019

Not yet confirmed

• Integrated IoT, AR, and AI experiences into scalable enterprise design systems.
• Facilitated design thinking workshops for global teams.
• Designed automotive infotainment systems and mobile diagnostic applications.
• Developed end-to-end journey maps for complex automotive ecosystems.

Associate Tech Specialist (UX)

Tech Mahindra · Oct 2015 – Oct 2019

Not yet confirmed

• • Working in Software industry for 12 years, with most recent experience being UX Designer at Great Designs.
• • Projects Handled: Nissan, Ford, BASF, Verizon, GE, SBI.
• • My possess valuable skills such as good communication and high creativity that believe make best suited for position of UX Designer in customer .
• • Responsible with ability to communicate design rationale to senior designers, stakeholders and continuously advocate for end user.
• • Resolved Ux problems, improved operations and provided exceptional client support.

Associate Tech Specialist, UI/UX

Tech Mahindra · Oct 2015 – Oct 2019

Not yet confirmed

• Integrated emerging IoT, AR, and AI experiences into scalable enterprise design systems and multi-platform applications.
• Facilitated interactive design thinking workshops for global cross-functional teams to accelerate product ideation.
• Designed next-generation automotive infotainment systems and mobile diagnostic applications for leading automotive brands.
• Constructed comprehensive end-to-end journey maps for complex automotive ecosystems and enterprise banking solutions.

N

Information Technology Associate

Nissan, Ford, BASF, Verizon, GE, SBI · Oct 2015 – Oct 2019

Not yet confirmed

• Integrated emerging IoT, AR, and AI experiences into scalable enterprise design systems and multi-platform applications.
• Facilitated interactive design thinking workshops for global cross-functional teams to accelerate product ideation.
• Designed next-generation automotive infotainment systems and mobile diagnostic applications for leading automotive brands.
• Constructed comprehensive end-to-end journey maps for complex automotive ecosystems and enterprise banking solutions.

SENIOR PROCESS EXECUTE (UX DESIGNER)

Infosys · Jun 2014 – Oct 2015

Not yet confirmed

• • I was specialist in Wire frame Creation & Mobile Application Design with Responsive Web Design.
• • Projects Handled : Philips Healthcare.
• • Developed team communications and information for customer meetings.
• • Resolved UX problems, improved operations and provided exceptional client support.
• • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
• • Monitored emerging UX design trends and practices for useful techniques and cutting-edge developments suitable for integration into future projects.
• • Resolved UX obstacles through testing and iteration, prioritizing different process development methods.
• • Presented UX designs and solutions to senior staff, evangelizing for user-centric design decisions.

Senior Process Executive, UI/UX

Infosys · Jun 2014 – Oct 2015

Not yet confirmed

• Delivered accessibility-focused healthcare UX solutions rigorously aligned with international clinical standards.
• Conducted comprehensive UX audits that measurably improved clinical workflow efficiency and patient data visibility.
• Designed intuitive healthcare dashboards supporting critical clinical and diagnostic decision-making processes.

Senior Process Executive

Philips · Jun 2014 – Oct 2015

Not yet confirmed

• Delivered accessibility-focused healthcare UX solutions rigorously aligned with international clinical standards.
• Conducted comprehensive UX audits that measurably improved clinical workflow efficiency and patient data visibility.
• Designed intuitive healthcare dashboards supporting critical clinical and diagnostic decision-making processes.

Senior Process Executive

Infosys · Jun 2014 – Oct 2015

Not yet confirmed

• Delivered accessibility-focused healthcare UX solutions aligned with industry standards.
• Conducted UX audits improving clinical workflow efficiency.
• Designed healthcare dashboards supporting diagnostic decision-making.

D

Project Coordinator, Graphic Visualizer

Divyakruti Planners · Mar 2013 – May 2014

Not yet confirmed

• Engineered foundational user flows and wireframes to effectively guide the product development lifecycle.
• Optimized visual layout clarity and core interaction design patterns to elevate user engagement.

D

Project Coordinator

DIVYAKRUTI PLANNERS PRIVATE LIMITED · Mar 2013 – May 2014

Not yet confirmed

• Created User Flows And Wireframes In Photoshop
• Designed Layouts To Improve Product Usability And Interaction Clarity

C

Software Engineer

CADD Centre · Aug 2008 – Mar 2012

Not yet confirmed

• Developed robust CRM, ERP, and supply chain applications with a dedicated focus on usability and seamless product lifecycle integration.
• Executed rigorous code reviews and collaborated effectively across cross-functional engineering teams.

Software Engineer

CADD CENTRE · Aug 2008 – Mar 2012

Not yet confirmed

• Developed Crm, Erp, And Supply Chain Applications
• Conducted Usability Reviews And Introduced Ux Standards Into Development Lifecycle