Madhumitha Reddy

Open to

Bangalore · Singapore · New York

Work style

Remote, Hybrid

Availability

Available in 7 days

Contact details — on requestProof of Work — on request

Experience

Google Ads Expert (Account Strategist)

TDCX · Apr 2026 – Present

Not yet confirmed

Develop and execute data-driven Google Ads strategies for North American clients, including keyword research and campaign optimisation, to improve ad relevance, Quality Scores, and client ROI across multiple accounts.
Managed and optimised a high-volume portfolio of approximately 80-90 client accounts over a three-month period, using performance data to prioritise optimisation opportunities.
Delivered a 39% improvement in ROI within three months on a client account through data-driven campaign optimisation, performance analysis, and strategic recommendations.
Monitor campaign performance and identify optimisation opportunities across bidding, budgets, targeting, campaign structure, and pacing to improve efficiency and align performance with client objectives.
Analyse campaign trends and performance metrics, translate findings into actionable recommendations, and communicate optimisation opportunities to clients while maintaining strong account ownership and service quality.
Collaborate with cross-functional teams to resolve campaign issues, support performance goals, and maintain high operational standards.

Associate Consultant

REGALIX · May 2025 – Mar 2026

Not yet confirmed

Resolved technical issues related to ad serving, campaign tracking, and platform integrations, supporting smooth campaign execution and accurate campaign measurement.
Investigated campaign and platform issues, identified root causes, and communicated practical solutions to support client outcomes.
Supported campaign measurement and troubleshooting across tracking and platform integrations, helping reduce execution issues and maintain reliable performance reporting.
Collaborated with cross-functional teams to execute projects, optimise workflows, and implement process improvements that enhanced productivity and operational efficiency.

E-Support Officer

INTOUCHCX · Nov 2024 – Apr 2025

Not yet confirmed

Provided customer and technical support by investigating issues, communicating solutions clearly, and maintaining service quality across customer interactions.
Built strong problem-solving and communication skills through structured issue resolution and customer-focused support.

Skills 0 proven through work

Also works with

Meta Ads Campaign ExecutionCuriosityReliabilityAsking Good QuestionsProject Status CommunicationIndependent WorkCritical ThinkingReceiving and Incorporating FeedbackCreative BrainstormingTechnical Knowledge SharingTeamworkA/B TestingProject TrackingGoal setting (defining key results)AdaptabilityWork Planning and PrioritizationStrategic ThinkingCreativityCampaign ExecutionTarget Audience AnalysisTaking OwnershipDecision MakingExploratory Data Analysis (EDA)Marketing Performance ReportingDigital Marketing StrategyData CollectionRoot Cause AnalysisCustomer De-escalationPatienceSpeaking ClearlyIssue EscalationCustomer Issue ResolutionUrgent Request HandlingQuestioning SkillsTechnical Issue DetectionTechnical TroubleshootingCustomer Relationship BuildingProblem SolvingAnalytical ThinkingExplaining Technical ConceptsProcess ImprovementGeographic TargetingGoogle Analytics IntegrationConversion TrackingCampaign Budget ManagementPerformance Marketing PlanningKeyword AnalysisCampaign PlanningFinding Customer NeedsCampaign OptimizationConversion Rate OptimizationReturn on Investment CalculationPerformance Metrics AnalysisCampaign Performance AnalysisGoogle Ads Campaign Execution

Proof of Work

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Education

B.Tech, Electronics and Communication Engineering

Vidya Jyothi Institute of Technology · 2020 — 2024

Higher Secondary Education, Intermediate

Sri Chaitanya Educational Institutions · 2018 — 2020

Secondary School Certificate, SSC

The Narayana Group · 2017 — 2018

Contact details

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