LL

Lakshay Lalchandani

Open to

Delhi · Gurgaon · Noida

Work style

onsite, remote

Contact details — on requestProof of Work — on request

Experience

I

Compliance Officer-Education Consultant

Infinite Group Pvt Limited · Nov 2025 – Mar 2026

Not yet confirmed
  • Ensure compliance with company policies and applicable legal and regulatory requirements.
  • Monitor adherence too university admission guidelines and country-specific visa regulations.
  • Review student applications and supporting documents for accuracy and completeness.
  • Conduct compliance checks to identify and prevent fraudulent or inaccurate documentation.
  • Maintain compliance records, reports and audit documentation.
  • Coordinate with counselors, application executive and partner universities to resolve compliance issues.
  • Stay updated on changes in immigration, visa, and education policies.
  • Conduct internal compliance audits and recommend corrective actions.
  • Train employees on compliance procedures and documentation standards.
  • Support management during internal and external audits.
I

Associate Service Consultant-Insurance

I Call Support Services Private Limited · Sep 2025 – Nov 2025

Not yet confirmed
  • Assist customers with policy documentation, endorsements, renewals, and claim-related documents.
  • Explain health insurance policy benefits, coverage, exclusions, renewal, and claim processes.
  • Collect, verify, and submit customer documents accurately.
  • Coordinate with Operations, Claims, and Underwriting teams for timely issue resolution.
  • Track customer requests and ensure closure within defined timelines.
  • Maintain accurate records of customer interactions and service activities.
  • Deliver a professional and customer-centric service experience.
C

Help Desk Executive – Facility Service Centre Operations (Real Estate)

CBRE South East Asia Private Limited for Optum Global Solutions Private Limited · Oct 2022 – May 2024

Not yet confirmed
  • Facilitating quick resolution to employee's facility related complaints and requests through email.
  • Processing the requests/complaints based on the pre-defined priorities and respective response timelines through calls and Work order management system pertaining to specific site issues.
  • Incident management for emergency events causing damage related to the business, resource or significantly compromising customer service operations being informed by the specific site including Fire alarm, UPS tripping, Loss of power etc.
  • Assistance for event management requests related to "Special Events" (Offsite) and "Events" (at the site) for site visit for various workspaces within the facility in the premises.
J

Facility Executive- Soft Services (Real Estate)

Jones Lang Lasalle Property Consultants Private Limited (JLL) on Genius Consultants Payroll for Optum Global Solutions Private Limited · Jul 2022 – Sep 2022

Not yet confirmed
  • Providing assistance related to work place safety, cleaning and security for enhancing productivity and offering solutions for problems or issues within Facility Operations and Management.
  • Monitoring inventory storage for consumables by issuing Purchase Orders.
  • Maintaining Purchase order obtained from Procurement team for various materials.
  • Consumption of items being maintained through Monthly Requisition Tracker.
J

Executive- Customer Support (Banking)

Japanese Corporate Bank- Mitsubishi UFJ Financial Group Bank (MUFG Bank) on Pasona India Payroll · Dec 2020 – Mar 2022

Not yet confirmed
  • Provide support/inputs to superior in jobs related to the department, to help improve productivity.
  • Handling customer queries, booking of FD and loan deals, dealing with the security documents like Indemnity bond, sanction letter etc.
  • Managing the main operations of majority of Bank's customers, and provide services like Bank guarantees, Import/Export payments(A1& A2), various Trade Finance activities like COB, L/C, GR waiver, BOE etc.
  • Manual file sharing and Data Entry.

Skills 0 proven through work

Also works with

Insurance Policy AdministrationUniversity Admission Guidelines KnowledgeKnowledge ApplicationInsurance UnderwritingHealth Insurance KnowledgeCustomer EducationManual VerificationCase DocumentationEvent Operations ManagementIncident ManagementWork Planning and PrioritizationInfluencingClient Financial ProfilingInformation DisseminationCustomer ServiceFinding Customer NeedsTicket ManagementData EntryData CollectionExplaining Mutual Fund BasicsProblem SolvingCross-Departmental CoordinationRemediation PlanningInternal Audit ExecutionDocument VerificationVisa CompliancePolicy Compliance MonitoringCompliance Management

Proof of Work

Proof of Work

Lakshay shares this with people who ask. You'll hear back either way.

Education

Post Graduate Diploma, Banking and Finance

TKWs Institute of Banking and Finance · 2016 — 2017

Bachelor, Commerce

School of Open Learning, Delhi University · 2013 — 2016

Links

LinkedIn

linkedin.com/in/jai-tahilyani

Contact details

Contact details

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