Kuyyaa Shree Varshha

+•• ••••• •••••••••••@•••••.com

ASSOCIATE SOFTWARE ENGINEER · SATSOL (Sathvika Solutions) · 4.8 yrs

As an Associate Software Engineer with over five years of experience, I approach my work with a determined ambition to master complex challenges. My curiosity drives me to continuously learn and adapt, while my resilience ensures I overcome obstacles with a pragmatic and empathetic outlook, always striving for excellence.

  • Hyderabad
  • Open to Hyderabad
  • Remote, Hybrid
  • In 30 days

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Skills

Claimed

AI Platform DevelopmentTeamworkSelf-Directed LearningProblem SolvingModel Performance ImprovementQuestion Answering System DevelopmentRetrieval-Augmented GenerationAutomated Summarization SystemsAI Solution ImplementationOpenAI UsageLangChain Framework UsagePython Development

Proof of Experience

ASSOCIATE SOFTWARE ENGINEER

SATSOL (Sathvika Solutions) · Feb 2026 – Present

  • Designed, tested, and optimized prompts for Generative AI and Large Language Models (LLMs), using platforms and tools including GPT, Claude, Gemini, Copilot, Grok, n8n, Emily, Zaper, Midjourney, SuperJoint, Lyzer, Chronicle, Fireflies, and Happenstance.
  • Used Prompt Engineering techniques such as Zero-Shot, Chain-of-Thought, and Meta-Prompting to handle complex use cases and improve the accuracy, relevance, and consistency of AI-generated responses.
  • Evaluated LLM outputs and AI model performance by testing responses against defined requirements and refining prompts based on results, feedback, and quality checks.
  • Performed prompt testing, A/B testing, and comparative analysis to identify effective prompting approaches and improve overall AI response quality.
  • Troubleshot and debugged AI workflows, prompt logic, and model integrations, identifying issues and making necessary changes to improve reliability and expected output.
  • Worked with developers and stakeholders to understand project requirements, translate use cases into effective AI prompts, and align AI solutions with business needs.
  • Created and maintained reusable prompt templates, prompt libraries, documentation, and usage guidelines to support consistency and faster implementation across projects.
  • Researched and explored Generative AI tools, LLM capabilities, prompting techniques, and emerging AI practices to identify approaches that could be applied to ongoing projects.
  • Analyzed AI responses and communicated testing results, issues, improvements, and recommendations to team members and managers in a clear and easy-to-understand manner.

BUSINESS ASSOCIATE

Accenture Solutions Private Limited · Aug 2021 – Sep 2025

  • Provided L1 Technical Support to end users, troubleshooting hardware, software, network, and application-related issues through the IT Service Desk.
  • Managed and resolved incidents using ServiceNow (ITSM), maintaining accurate ticket updates and ensuring issues were handled within defined SLA timelines.
  • Supported Active Directory user account and access management, including password resets, account issues, permissions, and basic access troubleshooting.
  • Provided technical support for Office 365 and commonly used business applications, helping users resolve day-to-day technical issues.
  • Worked with L2/L3 technical teams to troubleshoot and escalate complex issues, following ITIL processes and established support procedures to improve resolution time and service reliability.
  • Communicated effectively with technical and non-technical users, explained technical solutions in simple terms, documented resolutions, and used problem-solving and analytical skills to improve the overall user support experience.

Proof-of-Work

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Proof of Education

Master of Science, M.Sc

Janavi PG and Degree College, Hyderabad · 2023 — 2025

Bachelor of Science, B.Sc

Kranti Degree and Inter College, Hyderabad · 2017 — 2020

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