Krushitha SV

As an Investigation Associate with four years of experience, I bring a meticulous and pragmatic approach to problem-solving, driven by a deep curiosity to understand complex situations. My ambition fuels a continuous pursuit of growth, while my empathetic and sociable nature allows me to connect effectively and collaborate seamlessly within any team.

Experience

Investigation Associate

Amazon · Sep 2024 – Present

Not yet confirmed

• Investigate seller accounts against Amazon policy and compliance standards, reviewing 150+ cases per day and resolving each within defined SLA turnaround times.
• Apply structured SOPs to make final decisions on account suspensions, warnings, and reinstatements the same fair, documented, policy-consistent process used in employee relations case management.
• Safeguard confidential account and customer data throughout each investigation, maintaining a zero-breach record while meeting Amazon's strict compliance and ethics standards.
• Partner cross-functionally with Legal, Risk Management, and Customer Service to resolve systemic policy issues and surface process improvements, mirroring the stakeholder coordination central to HR case work.

F

Human Resources Trainee

Fairfield by Marriott · Dec 2023 – Jul 2024

Not yet confirmed

• Managed end-to-end onboarding and offboarding for 30+ associates, ensuring 100% documentation completion before start/exit dates.
• Owned job postings on the Marriott careers platform (MGS) from requisition to close, supporting time-to-fill for open roles.
• Prepared salary breakdowns and offer letters for incoming hires, maintaining accuracy across 20+ offers with zero payroll-onboarding errors.
• Maintained the associate database across ONEX and MGS while coordinating training sessions and managing intern/trainee attendance and stipend disbursement for 200+ employees.
• Recognized with special appreciation for independently organizing the Women's Day engagement event, driving cross-department participation.

H

Human Resources Intern

Hotel Meghalaya · Sep 2023 – Dec 2023

Not yet confirmed

• Maintained HRIS employee records for 200+ staff, ensuring 100% data accuracy during audits.
• Screened resumes and conducted first-round candidate assessments, shortlisting 30+ candidates for hiring manager review.
• Supported payroll processing and benefits administration for the full employee base while co-planning 200+ company-wide engagement events, with zero processing errors.

N

Human Resources Intern

Novotel Varun Beach · May 2023 – Jun 2023

Not yet confirmed

• Prepared and tracked new hire paperwork to 100% completion ahead of start dates, coordinating interview scheduling for 30+ candidates.
• Supported employee engagement initiatives and shadowed senior HR team members across recruitment, ER, and HRIS functions.