Khyathi Murukutla

As an Onboarding Specialist, I'm driven by a pragmatic ambition and a keen curiosity to understand and optimize processes. My logical and insightful approach, coupled with unwavering determination, allows me to craft seamless experiences and achieve impactful results.

Experience

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Onboarding Specialist

Bhanzu · Feb 2025 – Present

Not yet confirmed

• Conduct onboarding for new clients, ensuring smooth platform adoption and high activation rates.
• Provided technical walkthroughs, setup assistance, and guidance on product features and best practices.
• Acted as the first point of contact for customer queries, ensuring positive user experience.
• Collaborated with product/support teams to resolve client issues and optimize onboarding flow.
• Maintained detailed documentation, follow-up notes, and customer success insights.

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Product Associate

Bhanzu · Mar 2025 – Apr 2026

Not yet confirmed

Product Support Analyst

Quintype Technologies Inc. · May 2024 – Oct 2024

Not yet confirmed

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Product Support Associate

Quintype Technologies · May 2024 – Oct 2024

Not yet confirmed

• Built a strong foundation in understanding customer workflows, diagnosing issues, and delivering technical resolutions.
• Analyzed product usage data and customer feedback to identify patterns, optimize workflows, and improve user experience.
• Worked with APIs for troubleshooting, data extraction, and validating system behaviors during support escalations.
• Supported SEO-related tasks by analyzing content performance, traffic trends, and metadata accuracy.
• Collaborated closely with Product and Engineering teams to report bugs, validate fixes, and improve platform stability.
• Applied problem-solving, data interpretation, and customer communication skills to enhance overall support quality and efficiency.

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Data Analyst Intern

Quintype Technologies · Feb 2024 – Apr 2024

Not yet confirmed

• Analyzed website traffic data and periodic performance metrics to identify trends and actionable insights.
• Assisted in designing and creating interactive dashboards to present data clearly and effectively to stakeholders.
• Prepared detailed reports based on data analysis to support decision-making processes.
• Contributed to optimizing data visualization techniques, ensuring accurate representation of analytical findings.

Data Analyst Intern

Quintype Technologies Inc. · Aug 2023 – Apr 2024

Not yet confirmed

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Data Analyst Intern

Quintype Technologies · Aug 2023 – Oct 2023

Not yet confirmed

• Generated reports on content velocity, template usage, and website traffic analysis using Excel, providing actionable insights to stakeholders.
• Developed dynamic dashboards using Google Data Studio to visualize key performance metrics and enhance data-driven decision-making.
• Utilized Python to write programs for extracting and processing data, automating workflows and improving efficiency.
• Collaborated with team members to analyze trends and optimize content and template strategies for improved performance.