JF

Joys Franklin

Bangalore

I approach my work with a highly logical and pragmatic mindset, driven by a strong sense of accountability and determination to deliver reliable results. My ambition fuels a continuous drive for efficiency and accuracy, ensuring that every data operation contributes directly to achieving strategic sales objectives.

Open to

Bangalore · Chennai

Work style

Remote, On-site

Identity verified by DigiLocker
Contact details — on requestProof of Work — on request

Experience

N

Sales Associate (Data Operations)

NOBROKER (Real Estate Tech Platform) · Dec 2025 – Feb 2026

Not yet confirmed
  • Analyzed sales lead records in CRM system to identify conversion patterns and process bottlenecks.
  • Implemented data quality validation checks and created automated daily performance tracking sheets.
  • Gained hands-on experience with CRM systems, SQL querying, and data-driven sales operations.
M

Sales Operations Analyst

MIKO (Consumer Electronics & loT) · Jun 2024 – Dec 2025

Not yet confirmed
  • Led comprehensive sales operations analytics across multiple regions using Power BI for interactive dashboard creation and visualization.
  • Utilized advanced SQL queries to extract, transform, and analyze large datasets from Snowflake data warehouse.
  • Designed and maintained Power BI dashboards monitoring KPI performance, sales metrics, and operational trends for leadership decision-making.
  • Implemented Excel automation for recurring reports, data validation, and performance tracking processes.
  • Conducted exploratory data analysis on inventory and sales patterns to optimize product strategy and regional performance.
  • Collaborated with sales and operations teams to translate business requirements into technical analytics solutions and actionable insights.
J

Insurance Operations Analyst

JEEVAN MULTI SPECIALITY HOSPITAL · Nov 2021 – Nov 2023

Not yet confirmed
  • Managed insurance and patient records ensuring data accuracy and HIPAA compliance.
  • Reconciled billing and insurance verification discrepancies.
  • Automated insurance data workflows using Excel, eliminating manual work and improving operational efficiency.

Skills 0 proven through work

Also works with

CRM ManagementGoal AchievementTeamworkRapid LearningAdaptabilityProblem SolvingSoftware Quality AssuranceRoot Cause AnalysisTechnical Task ExecutionDoubt ClarificationData VisualizationTableauStakeholder Communication AdaptationPower BIDatabase Data Entry and UploadMicrosoft ExcelData ExtractionSnowflakeBusiness IntelligenceCustomer Behavior AnalysisSales AnalysisExploratory Data Analysis (EDA)Analytical Report CreationDashboard UI DesignRequirements AnalysisData TransformationTabular Data Cleaning & ValidationInsurance Analysis

Proof of Work

Proof of Work

Joys shares this with people who ask. You'll hear back either way.

Education

Professional Certificate, Data Analytics Professional Certificate

Google · 2026

Certification, Power BI Data Analyst

Microsoft · 2026

Certification, Excel Skills for Data Analytics and Visualization

Macquarie University · 2026

BBA, Digital Marketing

SRM Institute of Science and Technology · 2025

Links

LinkedIn

linkedin.com/in/joys-franklin-490008379

Contact details

Contact details

Joys shares this with people who ask. You'll hear back either way.

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