jason philip

+•• ••••• •••••••••••@•••••.com

5.3 yrs

  • Bangalore
  • Remote

Ask about jason

Skills

Claimed

Independent WorkAdaptabilityWork Planning and PrioritizationLogistics CoordinationTeam SupportBusiness AcumenTeamworkCross-Departmental CoordinationTeam CommunicationProfessional Follow-upNegotiatingWorkflow Coordination

Proof of Experience

Client Satisfaction Associate

EXAMITY (Meazure Learning) · May 2026 – Aug 2026

  • Monitored remote exam sessions to ensure identity verification, test security, and policy compliance.
  • Assisted candidates with technical troubleshooting, reducing session delays and support escalations.
  • Documented testing incidents accurately, maintaining clear records for follow-up and audit review.
  • Communicated exam instructions clearly to candidates, institutions, and support teams.

Category Management Consultant

Probo Media Technologies Pvt Ltd · Jun 2025 – Aug 2025

  • Analyzed business processes to identify operational gaps and improvement opportunities
  • Developed client-ready presentations summarizing market insights and strategic recommendations
  • Collaborated with cross-functional teams to align project requirements and deliverables
  • Conducted research on industry trends, competitors, and business performance indicators

Social Media Manager

Engage Digital Partners · Feb 2024 – Jun 2025

  • Developed cross-platform content calendars aligned with brand voice and campaign priorities.
  • Managed daily community engagement across social channels, responding promptly to comments and messages.
  • Analyzed platform performance data to refine content strategy and improve audience reach.
  • Coordinated creative assets with design and copy teams for timely campaign delivery.

Category Specialist

PiTechnologies · Dec 2024 – May 2025

  • Verified event outcomes against authoritative sources, achieving a 99% resolution accuracy rate through careful review and quality control.
  • Authored legally compliant Terms & Conditions that reduced user disputes by 30% by improving clarity and consistency in customer-facing documentation.
  • Executed real-time trend analysis to develop data-backed events and support accurate decision-making.

Social Media Manager

QRTiger · Jul 2024 – Nov 2024

  • Managed daily community engagement across social channels, responding promptly to comments and messages.
  • Coordinated creative assets with design and copy teams for timely campaign delivery.
  • Scheduled and published posts using social media management tools and approval workflows.
  • Monitored brand mentions and industry conversations to identify opportunities and risks.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.

Customer Service Advisor

Danube Home · Sep 2020 – Sep 2023

  • Facilitated communication among enterprise customers, sales teams, and internal departments to resolve complex delivery and installation issues.
  • Coordinated logistics across delivery teams, warehouses, and retail locations to maintain operational flow and support timely customer resolution.
  • Managed service coordination in a customer-facing environment requiring clear communication, follow-up, and attention to issue details.

Telesales Executive

Kids DXB · Sep 2019 – Apr 2020

  • Managed logistics and administration for youth programs, including timely scheduling and accurate participant data maintenance.
  • Developed outreach initiatives to strengthen community relations and improve program participation.

Proof-of-Work

No completed sessions yet. Anything jason finishes shows up here with the evidence behind it.

Proof of Education

MBA, Business Management

Xavier's Institute of Business Management Studies · 2022 — 2024

A Proof CV — one profile, kept current, with the proof attached. Back to the portal