Janelle Gonsalves

Goa

As an Operations and Administrative Support Executive, I am a diligent and reliable professional, committed to fostering efficient and organized environments. My approachable demeanor and strong sense of accountability drive me to proactively streamline processes and ensure seamless support, always striving for optimal outcomes.

Open to

Goa

Work style

remote, onsite

Availability

Available in 30 days

Contact details — on requestProof of Work — on request

Experience

Operations and Administrative Support Executive

eDOT Solutions · Oct 2021 – Present

Not yet confirmed

Pre & Post requisites of interview.
Managed post-hiring processes, including coordinating the signing of appointment letters, collecting and verifying employee documents, conducting background checks, overseeing the completion of ISMS checklists, facilitating employee familiarization, and handling BYOD submissions.
Handled the issuance of salary slips, salary breakup and other relieving formalities.
Handling group accident cover.
Infrastructure maintenance.
Vehicle maintenance, renewal of insurance & PUC certifications, & maintaining detailed usage of vehicles.
Maintaining career mailbox.
Tracking & coordinating with Software team for the same.
Managing social media platforms: LinkedIn, Instagram, Twitter, and Facebook (eDOT Solution, eDOT Marine, Goa Home Food).
Designing festival posts for social media sites.
Conducting ISMS tests for the company employees and scheduling Training (MS Office 365 Productivity Apps & Email Security Compliance) for new employees.
Uploading video & courses on our company developed site.
Pre & Post requisites of online training conducted. (Coordinator & Host)
Employee Tracking sheet. (Tracking employee hours)
Managing Goa Home Food app.
Registering new chefs/dishes and explaining app details, benefits, etc.
Calling customers for feedback/suggestions.
Coordinating with the orders placed and delivery.
Uploading
Vessel Crew details.
Remote Hard Audits conducted.
Implementation plans (NC/OFI).
SSP & endorsed certifications.
Second Officer's training dates.
Lessons from pdfs/manuals.
QA testing and basics of scenario testing.
Reviewing content and design of the company's official sites.
Video scripting and reviewing created videos.
Extracting lessons/matter.
Attended and learned ISO 9001.
Created activity charts for a better understanding of the project workflow process.

Data Analyst

HotelHub · Mar 2020 – Oct 2021

Not yet confirmed

Mapping client data to the Company's database.
Basic Google research to cross-verify client & company data along with researching & collecting contact details to update our database.
Basic SQL commands used to extract data from Company's Database to map with client's data.

Skills 0 proven through work

Also works with

Rapid LearningInterpersonal SkillsAdaptabilityWork Planning and PrioritizationMicrosoft ExcelQuery WritingData ExtractionSQL Validation Template CreationCandidate MatchingData CollectionBrief Clarification and RescopingProblem SolvingInitial Candidate Phone ScreeningCandidate Follow-Up CommunicationProfessional Email WritingInterview Coordination with Hiring ManagersStakeholder Communication AdaptationSupplier ShortlistingLinkedIn for ProspectingNaukri.com UsageJob Posting on LinkedInRequirements AnalysisPayroll SupportEmployee Offboarding FacilitationEmployee Onboarding CoordinationHiringRecruitment FundamentalsLead ManagementEmail System ManagementFacilities ManagementEmployee Benefits Analysis

Proof of Work

Janelle shares this with people who ask. You'll hear back either way.

Education

Bachelor's, Business Administration

M.E.S. College of Arts & Commerce · 2016 — 2019

Contact details

Janelle shares this with people who ask. You'll hear back either way.

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