JB

Jagrat Bopche

Contact details — on requestProof of Work — on request

Experience

T

Business Team Leader

Teleperformance Pvt Ltd · Aug 2023 – Present

Not yet confirmed
  • Analyzed delivery KPIs using Excel and Power Bi, ensure accuracy, consistency, and completeness, enabling trustworthy dashboards and data-driven decision-making.
  • Built and maintained Power BI dashboards, reducing weekly manual reporting time by 12+ hours for stakeholders.
  • Standardized data entry workflows, reducing operational inconsistencies by 30% using Excel-based validation processes.
  • Collaborated with cross-functional stakeholders to troubleshoot data discrepancies, refine reporting pipelines, and uphold data standards.
A

Customer Relationship Manager

Altruism Company Pvt Ltd · Aug 2022 – Aug 2023

Not yet confirmed
  • Delivered high-quality customer support by identifying needs, resolving issues efficiently, and ensuring satisfaction across a high daily volume of interaction.
  • Strengthened customer relationships by actively listening, prioritizing service requirements, and providing clear guidance on solutions and self-help options.
  • Maintained accurate customer information, analyzed needs, and recommended suitable products or services to enhance retention.

Skills 0 proven through work

Also works with

SOP AdherenceTechnical TroubleshootingListening AttentivelyPatienceCustomer Relationship BuildingProblem SolvingCustomer Issue ResolutionCustomer ServiceData ModelingWork EfficiencyAutomated Report GenerationProcess ImprovementData PreprocessingData ExtractionData VisualizationData TransformationData CollectionProject Status CommunicationAnalytical Report CreationPower BIMicrosoft ExcelKPI AnalysisPeople ManagementTeam Leadership

Proof of Work

Proof of Work

Jagrat shares this with people who ask. You'll hear back either way.

Education

B.Tech, Electrical and Electronics

Shri Vaishnav Institute of Technology, Indore · 2012 — 2016

Links

LinkedIn

linkedin.com/in/jagrat-bopche-816337243

Projects

EDA on E-commerce Dataset

github.com/users/Jagrat-bit/projects/1/views/1

Customer Segmentation & Retention Analysis

github.com/users/Jagrat-bit/projects/1/views/1

Visualizing the netflix Dataset

github.com/users/Jagrat-bit/projects/1/views/1

Contact details

Contact details

Jagrat shares this with people who ask. You'll hear back either way.

Ask about this candidate

ClaudeChatGPTPerplexity

AI responses may contain errors. Proof status and source information are provided by Proof of Skill.

A Proof CV — one profile, kept current, with the proof attached. Back to the portal