Ishnoor Kaur

Driven by a deep sense of empathy and an unwavering determination, I am committed to making a positive impact through my work. My curiosity fuels a constant desire to learn and grow, always striving for idealistic solutions that benefit others, especially in my volunteer efforts.

Experience

Volunteer

SachkhandFoundation · Present

Not yet confirmed

• Led eco-awareness campaigns in partnership with local authorities.
• Educated underprivileged children through weekend initiatives.
• Boosted the organization's online visibility by 40% by actively participating in operational events.

Operations Admin, Supply Chain

Agilent · Sep 2025 – Mar 2026

Not yet confirmed

• Responsible for interfacing with clients, logistics, manufacturing and sales or service representatives to handle a variety of pre-sales and post-sales service functions.
• Responded to and assisted Agilent trade customers and internal customers in areas such as products and services order fulfillment processes, customer service requests such as end-to-end order status management, repair and calibration requests, product changes and returns, invoicing requirements, contract issues/administration and lease administration.
• Responsible for booking orders, upselling and cross-selling products and processing quotes.
• Resolved problems by applying established policies, procedures and tactics.

Representative, Operations

Concentrix · Sep 2023 – Jul 2025

Not yet confirmed

• Delivered effective customer solutions by understanding needs and resolving issues with professionalism and clarity.
• Maintained 90%+ customer satisfaction scores through efficient problem-solving and positive interactions.
• Optimized average handling time while ensuring productivity and service quality standards.
• Recognized for contributing to process improvements and supporting overall team performance.