Ikbal Hussain
As a Software Engineer, I am driven by a determined pursuit of mastery, constantly seeking to deepen my understanding and deliver high-quality, impactful solutions. I approach my work with a strong sense of accountability and a preference for autonomous problem-solving, always applying insightful analysis to craft robust software that aligns with a broader, idealistic vision. My commitment lies in continuous improvement and creating elegant, user-centric experiences.
Experience
Software Engineer
Kapiva · Jan 2025 – Present
- Designed and implemented an end-to-end, event-driven Notification Engine using Google Pub/Sub, processing 10K+ events/day and automating alerts across Slack (channels, DMs, mentions) and email with dynamic Handlebars templates.
- Built a real-time dashboard for Kapiva's flagship Chronic Dia Free Juice PDP, reducing developer effort from 3–4 hours to zero and saving ~15 hours/month by fully automating the workflow.
- Built a Doctor Ticketing System integrated with Salesforce, handling 300+ tickets/month and reducing average resolution time by ~50% through streamlined support workflows.
- Replaced ClickUp with Plane, saving 2 lakh/month in subscription costs.
- Built Kapiva's IT Ticketing System, eliminating ₹1 lakh in external subscription costs.
- Replaced Salesforce Customer Support with Kapiva's in-house Customer Support System, reducing dependency on external tooling.
- Built 5+ external APIs powering third-party integrations across Kapiva's systems.
- Built the entire Lab Report Management System for Kapiva.
- Built Kapiva's Artwork Management System to manage artwork workflows.
- Built Kapiva's Survey Management System, ensuring data integrity and reliability.
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Education
Program, Full Stack Web Development
Masai School · 2023 — 2024
Advance Diploma, Computer Application & Programming
NRDS · 2022 — 2023
B.Sc., Science
Gauhati University · 2019 — 2022
Contact details
Contact details
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What drives their work
The Builder
You construct complete systems and ensure their operational success.
Ikbal's superpower
You excel at taking a project from conception to full production, ensuring every component is robust and delivers tangible user impact.
How Ikbal works
You are well-suited for teams that value end-to-end ownership and the practical application of technology to solve business problems.
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