Himanshi Sharma
Assistant Manager- Customer Care · New Delhi, Delhi, India
I am a determined and accountable professional with over a decade of experience, driven by a pragmatic and logical approach to enhance patient experiences. My ambition fuels my autonomous pursuit of insightful solutions, leveraging data and cross-functional coordination to achieve measurable operational excellence.
Experience
Patient Experience Ast. Manager
Cancer Healer Center · Jun 2026 – Present
- Developing and implementing strategies to improve patient engagement, communication, service quality and the overall patient journey.
Assistant Manager- Customer Experience
Rentokil Initial · Sep 2022 – May 2026
Senior Executive
Max Healthcare Institute Limited · Jan 2022 – Jun 2022
Operations and Sales Manager
Termline Pest Management Pvt Ltd · Apr 2021 – Dec 2021
Business Development Officer
UPL · Sep 2020 – Mar 2021
Operations Manager
PESTGOGO Products and Service Pvt Ltd · Jan 2018 – Sep 2020
Operations Manager
PESTGOGO Products & Service Pvt. Ltd. · Feb 2015 – Sep 2020
- Managed field operations, technicians and supervisors while ensuring service delivery as per contract and quality requirements.
Quality Assurance Manager
PESTGOGO Products and Service Pvt Ltd · Feb 2015 – Jan 2018
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Education
Bachelor of Science - BS, Honors
Lady Irwin College, Delhi University · 2014 — 2017
Sr. Secondary
R. S. K. V · 2012 — 2014
High School
Jawahar Navodaya Vidyalaya (JNV) · 2010 — 2012
Bachelor of Science
R.A. Irwin & Co Ltd
High School Diploma
RSKV
Contact details
Contact details
Himanshi shares this with people who ask. You'll hear back either way.
What drives their work
The Architect
You design and construct the systems that elevate customer experience.
Himanshi's superpower
You excel at building robust systems and processes that transform customer feedback into measurable improvements and sustained loyalty.
How Himanshi works
You are best suited for roles that require establishing and optimizing customer-centric processes and strategies across an organization.
Ask about this candidate
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