HS

Hemlata Shukla

I am a detail-oriented Back Office Executive currently working as a Quality Analyst at Quantanite, where my curiosity drives me to seek out innovative solutions and enhance processes. I thrive on flexibility and open-mindedness, allowing me to adapt and think creatively in challenging situations while maintaining a logical approach to problem-solving. With a balance of empathy and pragmatism, I strive to contribute to a cohesive and efficient team environment, ensuring quality outcomes in every project I undertake.

Work style

hybrid, remote, onsite

Availability

Available in 30 days

Contact details — on requestProof of Work — on request

Experience

Q

Back Office Executive – Quality Analyst

Quantanite · Jan 2025 – Present

Not yet confirmed
  • Perform quality checks and audits on back-office operations for accuracy and compliance.
  • Review operational processes and identify gaps for efficiency improvement.
  • Conduct data validation, error analysis, and prepare quality performance reports using MS Excel.
  • Coordinate with internal teams for corrective actions and maintain service quality benchmarks.
  • Maintain documentation and ensure adherence to company policies and client requirements.

Skills 0 proven through work

Also works with

Regression AnalysisPostgreSQL Database UsageMicrosoft ExcelPython DevelopmentData-Driven RecommendationsGap AnalysisProductivity AnalysisExploratory Data Analysis (EDA)

Proof of Work

Proof of Work

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Education

M.Com, Business Analytics

R. A. Podar College of Commerce and Economics, Mumbai University · 2023 — 2025

B.Com, Commerce

K.V. Pendharkar College, Mumbai University · 2017 — 2020

Higher Secondary, Class XII

South Indian Association College, Maharashtra State Board · 2014 — 2016

Secondary, Class X

St. Mary's English High School, Maharashtra State Board · 2012 — 2014

Contact details

Contact details

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