Business Analyst / Sr. QA Engineer
Medplus Health Services Ltd · Feb 2022 – Present
- Gathered, analyzed, and documented business and functional requirements by collaborating with business stakeholders, users, and technical teams.
- Translated business requirements into functional workflows, user stories, acceptance criteria, test scenarios, and validation requirements.
- Worked with stakeholders to understand existing business processes, identify gaps, clarify requirements, and support process improvements.
- Collaborated with development and business teams throughout the SDLC, ensuring requirements were clearly understood and validated during implementation.
- Supported UAT planning and execution, coordinated with business users, analyzed feedback, and tracked issues through resolution.
- Analyzed production and application issues, performed root-cause analysis in coordination with technical teams, and supported corrective actions and improvements.
- Performed functional, integration, regression, system, smoke, sanity, and end-to-end testing to validate the application.
- Used SQL/database validation to verify data accuracy, business rules, and back-end results against expected outcomes.
- Identified, documented, prioritized, and tracked defects while coordinating with developers and stakeholders throughout the defect life-cycle.
- Created and maintained requirements documentation, user stories, test scenarios, test cases, UAT scenarios, and supporting project documentation.
- Applied knowledge of healthcare, pharmacy, and clinical trial domains while understanding business workflows and data requirements.
- Collaborated effectively with cross-functional teams and stakeholders to clarify requirements, resolve issues, and support successful delivery.