Entry-Level Professional | Eager to Learn | Ready to Contribute · Bengaluru, Karnataka, India
Customer-focused MCA graduate with hands-on experience in application support, user interaction, and troubleshooting. Skilled in managing customer communications via email and chat, resolving issues efficiently, and delivering seamless user experiences. Familiar with CRM tools and ticketing systems, with strong analytical and problem-solving abilities. Proven ability to multitask, meet service-level metrics.
Luminar Technolab · May 2025 – Present
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Master of Computer Applications - MCA, Computer Programming, Specific Applications
Rajagiri College of Social Sciences · 2023 — 2025
Bachelor's degree, Computer application
St. George's College, Aruvithura- 686 122 · 2019 — 2022
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